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Receptionist (Part-time)

5 months ago

Ongar, United Kingdom Primary Care Careers Full time

**About the Role**:
Ongar Health Centre is looking for a Receptionist to join our busy practice team and help make a positive impact on our local community.

In this essential front-line role at the practice, Receptionists help patients to access the most appropriate services, book appointments and liaise with patients, doctors and practice colleagues.

The main responsibilities of the role include:

- Assisting and directing patients
- Making appointments via telephone and face to face
- Dealing with queries and requests for information from patients and clinicians
- Advising patients of practice procedures
- Registering new patients.

A 30 hour contract is available or two 15 hour vacancies would be considered. This can be discussed at interview.
Some flexibility is required as you will sometimes need to work additional/alternative hours to cover for colleagues.
- Ideally you will have previous medical / healthcare receptionist experience.
- You will have excellent communication skills with a clear and polite telephone manner.
- You will work in a polite, confidential, and discreet manner, respecting patients at all times.
- You will have experience of working with the general public, being sensitive and empathic in distressing situations.
- You will be confident to work as part of a team and be able to think on your feet independently.
- Strong IT and administration skills.
- Previous experience of SystmOne clinical system is desirable but not essential as training will be given.
- Experience of working in primary care would be preferred but full training will be given.

**About Us**:
Ongar Health Centre is busy training practice yet friendly dispensing practice, serving a patient population of 12,000 and operating from purpose built premises.

Supporting your work life balance and professional development is important to us and we can offer the following benefits:

- Competitive salary based on experience
- Supportive and friendly environment
- Flexible working hours
- Peer support

We use SystmOne clinical system and are rated Good with CQC.

**Disclosure and Barring Service Check