Receptionist

**About the Role**:
Ongar Health Centre has a fantastic opportunity for a receptionist to join our team on a part-time basis for 15.5 hours per week to work:

- Monday 13:30pm - 18:30pm
- Tuesday 13:30pm - 18:30pm
- Friday 08:00am - 13:30pm

The main responsibilities of the role include:

- Assisting and directing patients.
- Making appointments via telephone and face to face.
- Dealing with queries and requests for information from patients and clinicians.
- Advising patients of practice procedures.
- Registering new patients.
- You will have excellent communication skills with a clear and polite telephone manner.
- You will work in a polite, confidential, and discreet manner, respecting patients at all times.
- You will have experience of working with the general public, being sensitive and empathic in distressing situations.
- You will be confident to work as part of a team and be able to think on your feet independently.
- Strong IT and administration skills.
- Previous experience of SystmOne clinical system is desirable but not essential as training will be given.
- Experience of working in primary care would be preferred but full training will be given.

**About Us**: Ongar Health Centre is busy training practice yet friendly dispensing practice, serving a patient population of 12,000 and operating from purpose built premises.
Supporting your work life balance and professional development is important to us, we can offer the following benefits:

- Supportive and friendly environment
- Flexible working hours
- Peer support

We use SystmOne clinical system and are rated Good with CQC.

**Disclosure and Barring Service Check