Receptionist

Job summary

Ongar Health Centre are pleased to be recruiting for an organised and friendly receptionist to join their busy team, on a part-time basis, for hours per week, across the following days:

Monday 08:00 -12:30. Tuesday 08:00 - 12:30. Thursday 13:30 - 18:30. Friday 14:00 -18:30.

Some flexibility is required as you will occasionally need to work additional/alternative hours to cover for colleagues.

The successful candidate must be able to undertake a range of administrative duties to support the multidisciplinary team and have the ability to organise and prioritise their own workload on a day to day basis.

Main duties of the job

Assisting and directing patients as required. Making and amending appointments via telephone and face to face. Advising patients of practice procedures. Dealing with queries and requests for information from patients and clinicians. Registering new patients.

Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment.

About us

Ongar Health Centre is busy training practice yet friendly dispensing practice, serving a patient population of 12,000 and operating from purpose built premises.

Supporting your work life balance and professional development is important to us, we can offer the following benefits:

Supportive and friendly environment. Flexible working hours. Peer support.

We use SystmOne clinical system and are rated Good with CQC.

Job description

Job responsibilities

Ifyou would like to find out more information about this role, please do nothesitate to get in contact with us.

Person Specification

Qualifications

Essential

None

Experience

Essential

You will have excellent communication skills with a clear and polite telephone manner. You will work in a polite, confidential, and discreet manner, respecting patients at all times. You will have experience of working with the general public, being sensitive and empathic in distressing situations. You will be confident to work as part of a team and be able to think on your feet independently. Strong IT and administration skills.

Desirable

Previous experience of SystmOne clinical system is desirable but not essential as training will be given. Experience of working in primary care would be preferred but full training will be given.

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