Customer Service Advisor
7 months ago
TristonseNash are currently working in partnership with a Housing Association based in Pontypridd, who are recruiting for a Customer Service Advisor for a period of 3 months with the possibility of extension. The position is due to start immediately, with the potential to go permanent.
**Responsibilities**:
- Providing a high quality and responsive customer service to residents, focusing on their needs and expectations
- Effectively handling around 30 - 60 incoming calls a day, tackling enquiries from customers
- Logging instances of anti-social behaviour and signpost these to the relevant teams
- Providing advice and guidance to residents, leaseholders and other occupiers on matters relating to the tenancy, how to pay rent, welfare entitlements and tenants’ rights
- Effectively handling complaints through the recording of accurate detail and allocation for resolution to appropriate team
- Responding to customer satisfaction surveys
- Ensuring residents are aware of their responsibilities and expectations under their tenancy agreement
- Issuing of rent statements, payments cards, direct debit/standing order mandates to enable residents to pay their rent and service charges on time every time
**Job Types**: Full-time, Temporary contract
Contract length: 3 months
**Salary**: £12.00-£15.00 per hour
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
Reference ID: CSA
-
Customer Service Advisor
21 hours ago
Pontypridd, United Kingdom Page Personnel Finance Full timeA new opportunity has become available for an experience Customer Service Advisor to join a British universal Bank on a temporary 6-month contract with a possibility of a permanent role following a successful trial period. **Client Details** Based in Pontypridd, you will have an opportunity to join a business committed to providing a supportive and...
-
Customer Service Advisor
2 days ago
Pontypridd, United Kingdom Reed Business Support Full time**Have you got experience in Customer Service in a call centre environment? Are you available immediately and looking for a temporary role?** My client is currently looking for an experienced customer service advisor who can also cover reception duties when needed.You will be expected to deliver a high quality of customer service and to resolve customer...
-
Customer Service Advisor
6 months ago
Pontypridd, United Kingdom Page Personnel Full time12 Week Temporary Contract - Customer Service - Pontypridd **About Our Client**: **Inclusivity Commitment** The organisation recognises the significance of diversity within the organisation. Embracing diversity not only fortifies the team but also enhances customer understanding, augments decision-making, and fosters innovation. The company is fervently...
-
Service Advisor
3 days ago
Pontypridd, United Kingdom Mikkelson Automotive Recruitment Full time**SERVICE ADVISOR** **Basic up to £24k OTE £27k OTE** One of the UK’s leading independent Franchise Dealership Networks is seeking a Service Advisor of the highest calibre to join their busy Service department at their Dealership in Pontypridd. This is a superb opportunity to the right person who is able to demonstrate an aptitude to learn and a...
-
Customer Service Advisor
3 days ago
Pontypridd, United Kingdom Vibe Recruit Full timeVibe Recruit are recruiting for **Customer Service Advisors **to work with our successful and well-known client who are a 24/7 specialist outsourced Contact Centre business. **Working Hours** - Monday to Friday You will be required to follow a shift pattern consisting of alternating hours anytime between 8am - 8pm. Shift rotas will be released 3/4 weeks in...
-
Customer Advisor
3 weeks ago
Pontypridd, United Kingdom Virtual Hub Careers Full timePosition: Customer Advisor Location: Onsite for the 1st 8 weeks then Hybrid.Working 2 days in the office.Site: Located in Cardiff - CF15 7QU Salary: £11.44ph Hours: Full Time 37.5 hours per week, Monday to Friday Shifts: 09:00 - 17:00 with 30 minutes lunch (unpaid) and 2x 15 minutes breaks (paid).Some flexibility maybe required to work until 17:15.Start...
-
Customer Services Advisor
6 months ago
Pontypridd, United Kingdom Trivallis Full time**About Us** We as an organisation are proud to provide homes for thousands of people within our communities. We are one of the largest housing associations in Wales and provide 10,000 homes and a diverse range of services to our residents, their families, and communities. We have a vision of ‘prosperous people and places’ and we as an organisation...
-
Service Advisor
3 days ago
Pontypridd, United Kingdom Griffin Mill Garages Ltd Full timeWe are looking to recruit a Service Advisor to join our busy Service department. This is a fantastic opportunity to join a successful main dealership. **Responsibilities**: - Acting as a contact for customers, from booking in, to liaising with the aftersales department in order to provide customers with regular updates on the status of their vehicles -...
-
Service Advisor
7 months ago
Pontypridd, United Kingdom Griffin Mill Garages Ltd Full timeWe are looking to recruit a Service Advisor to join our busy Service department. This is a fantastic opportunity to join a successful main dealership. **Responsibilities**: - Acting as a contact for customers, from booking in, to liaising with the aftersales department in order to provide customers with regular updates on the status of their vehicles -...
-
Service Advisor
7 months ago
Pontypridd, United Kingdom Griffin Mill Garages Ltd Full timeWe are looking to recruit a Service Advisor to join our busy Basecamp team. This is a fantastic opportunity to join a successful main dealership. **Responsibilities**: - Acting as a contact for customers, from booking in, to liaising with the aftersales department in order to provide customers with regular updates on the status of their vehicles -...
-
Customer Advisor
1 hour ago
Pontypridd, United Kingdom Virtual Hub Full timePosition: Customer AdvisorLocation: Onsite for the 1st 8 weeks then Hybrid.Working 2 days in the office.Site: Located in Cardiff - CF15 7QUSalary: £11.44phHours: Full Time 37.5 hours per week, Monday to FridayShifts: 09:00 - 17:00 with 30 minutes lunch (unpaid) and 2x 15 minutes breaks (paid).Some flexibility maybe required to work until 17:15.Start date:...
-
Customer Advisor
4 weeks ago
Pontypridd, United Kingdom Virtual Hub Full timePosition: Customer Advisor All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.Location: Onsite for the 1st 8 weeks then Hybrid.Working 2 days in the office.Site: Located in Cardiff - CF15 7QU Salary: £11.44ph Hours: Full Time 37.5 hours per week, Monday to Friday Shifts: 09:00...
-
Customer Advisor
4 weeks ago
Pontypridd, United Kingdom Virtual Hub Full timePosition: Customer AdvisorLocation: Onsite for the 1st 8 weeks then Hybrid. Working 2 days in the office.Site: Located in Cardiff - CF15 7QUSalary: £11.44phHours: Full Time 37.5 hours per week, Monday to FridayShifts: 09:00 - 17:00 with 30 minutes lunch (unpaid) and 2x 15 minutes breaks (paid). Some flexibility maybe required to work until 17:15.Start date:...
-
Customer Accounts Advisor
7 months ago
Pontypridd, United Kingdom Stellantis Financial Services Full timeThe Customer Accounts Advisor ensures all arrears are worked in line with general collections and End of Contract collections policy and that all legislative and compliance procedures are followed. They provide a high standard of service to the client and promote maximum recoveries through effective account management. **What will set you apart?** We...
-
Fiat Service Advisor
7 months ago
Pontypridd, United Kingdom Griffin Mill Garages Ltd Full timeWe are looking to recruit a Service Advisor to join our busy Fiat Service department. This is a fantastic opportunity to join a successful main dealership. **Responsibilities**: - Acting as a contact for customers, from booking in, to liaising with the aftersales department in order to provide customers with regular updates on the status of their...
-
Fiat Trainee Service Advisor
7 months ago
Pontypridd, United Kingdom Griffin Mill Garages Ltd Full timeWe are looking to recruit a Trainee Service Advisor to join our busy Fiat Service department. This is a fantastic opportunity to join a successful main dealership. **Responsibilities**: - Acting as a contact for customers, from booking in, to liaising with the aftersales department in order to provide customers with regular updates on the status of their...
-
Virtual Hub | Customer Advisor | Pontypridd
4 weeks ago
Pontypridd, United Kingdom Virtual Hub Full timePosition: Customer Advisor Location: Onsite for the 1st 8 weeks then Hybrid.Working 2 days in the office.Site: Located in Cardiff - CF15 7QU Salary: £11.44ph Hours: Full Time 37.5 hours per week, Monday to Friday Shifts: 09:00 - 17:00 with 30 minutes lunch (unpaid) and 2x 15 minutes breaks (paid).Some flexibility maybe required to work until 17:15.Start...
-
Part Time Experienced Service Advisor
3 days ago
Pontypridd, United Kingdom Hutchings Motor Group Full time**Hutchings Motor Group are looking for 2 part time experienced Service Advisors to join the team in Treforest**.** You will be working with three other advisors and both **Hyundai and Vauxhall **service customers. You will be provided with all of the brand specific training that you will need but will have to have a proven track record of the skills...
-
Experienced Service Advisor
3 days ago
Pontypridd, United Kingdom Hutchings Motor Group Full time**Hutchings Motor Group are looking for an experienced Service Advisor to join the team in Treforest.** You will be working with three other advisors and both Hyundai and Vauxhall service customers You will be provided with all of the brand specific training that you will need but will have to have a proven track record of the skills required to efficiently...
-
Sales Advisor
1 day ago
Pontypridd, United Kingdom Red Recruitment Full timeAre you looking for a rewarding full-time sales position? Are you passionate about customer care? We're seeking friendly, empathetic individuals to take on the role of a Sales Advisor in Porth, Pontypridd. This is a brilliant opportunity to join a mature company with a well-established and successful reputation. You will join a team of sales agents who love...