Triage & Early Interventions Officer

2 weeks ago


Luton, United Kingdom Victim Support Full time

We have an exciting opportunity for an Triage and Early Intervention Officer to join the specialist team in Bedfordshire, working 30 hours a week Monday - Friday.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?

Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you.

**County/Borough**
- Bedfordshire

**Office location**
- Luton

**Full time/Part time**
- Part time

**Hours per week**
- 30

**Work schedule**
- Monday to Friday

**Basic Salary**
- £18,800 per annum (FTE £23,500 per annum)

**Contract type**
- Fixed Term

**DBS required?**
- Yes

**End date (if fixed term)**
- 31/03/2024

**Police vetting required?**
- No

**Closing Date**
- 02/08/2023

**Ref No**
- 5024

**What we offer**:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances and maternity payments
- High Street, retail, holiday, entertainment and leisure discounts
- Access to our financial wellbeing hub and salary deducted finance
- Employee assistance programme and wellbeing support
- Ongoing training & support with opportunities for career development & progression

**About the Role**:
This role is based in Bedfordshire with consideration given to hybrid working. As a Triage and Early Intervention Officer you will be:

- providing high quality support to victims of domestic abuse across Bedfordshire
- working closely with our team of Independent Domestic Violence Advisors (IDVA), providing support as required
- making initial contact with service users referred into our service, identifying any immediate risks and offering crisis intervention
- working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe
- working within a multi-agency framework consisting of voluntary and statutory partners to build local partnerships, in order to offer a coordinated response to domestic abuse

You will need:

- Experience of working with victims of domestic abuse or vulnerable people
- Knowledge of risk accessing and identifying the needs of service users
- Have competent IT skills and experience of working on casework management systems
- To be able to prioritise work and deal with competing demands in a busy environment
- Be flexible to meet the needs of the service

Please see attached Job Description and Person Specification for further details.

**About Us**:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.



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