Customer Service Assistants
1 month ago
Brook Street are looking for enthusiastic individuals with a customer service background and a can do attitude to work for an exciting Public Sector client based in Croydon City Centre. We currently have a part time role available but we have roles comein on a weekly basis at varied hours.
As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience.
Roles are initially for a six-months' period, with the option to move on to a fixed-term contract.
If you are a good communicator, with great interpersonal skills who excels at problem solving, this
- Excellent communication and interpersonal skills
- The ability to develop and maintain good working relationships with colleagues
- Basic IT skills, as appropriate systems training will be provided
- Effective problem-solving skills and be a team player who constantly displays commitment and flexibility
- Excellent organisational skills with great attention to detail
- The ability to deliver a high-quality and caring customer service in a professional and timely manner, creating trust and confidence
**Desirable, but not essential, experience in**:
- Working in a customer-facing environment
- Working in a high-volume processing environment.
**The role will require you to**:
- Capture and digitise information as part of a process
- Act as a first point of contact for customers
- Manage customer expectations, interact and display professionalism at all times.
- Adhere to the Quality Framework, ensuring performance targets are met daily and accuracy targets are achieved
- Manage challenging situations displaying professionalism at all times
- Work as part of a team and also work independently, managing your time appropriately, working efficiently at all times
- Manage incoming service complaints in line with procedure, ensuring escalated action to the Complaints Manager is taken where a service complaint is received.
This role requires a basic disclosure check and you must have a UK passport or indefinite leave to remain status.
For specific questions related to the role, contact
-
Customer Service Assistant
5 days ago
Croydon, Greater London, United Kingdom Tenpin Ltd Full timeCustomer Service Assistant - CroydonCome join our fantastic team.We love to entertain It's in our DNA... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food...
-
Customer Service Assistant
4 weeks ago
Croydon, United Kingdom Brook Street Full timeBrook Street are looking for enthusiastic individuals with a 'can do' attitude for numerous full and part time customer focused roles for a Public Sector client based in Croydon. We currently have part time contracts available but may have full Time roles down the line: Role: Customer Service or Processing Assistant Hours: part time 16:00-20:00 Monday -...
-
Sales & Customer Service Assistant
1 month ago
Croydon, United Kingdom Xcel Recruitment Full timeRef: SL-2035 Location: Croydon **Salary**: £27k Our client a well established leading professional within the Removals Industry are currently looking for a 'Sales & Customer Service Assistant' to join their busy and expanding team. This role is a sales/ customer focused role with the opportunity to work for a very successful business. **Main duties...
-
Customer Service Assistant/supervisor
3 days ago
Croydon, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Customer Service Assistant/Supervisor, Croydon** **Hours per week: 26 hours per week** **Hourly rate: £11.92 - £12.42 per hour** **Shift pattern: Mainly evening shifts but must be available to work a range of day, afternoon, evening and weekend shifts. Must be fully flexible Monday to Sunday** **If working between the hours of 11pm and 6am,...
-
Customer Service Assistant
1 month ago
Croydon, United Kingdom Brook Street Full timeBrook Street are looking for enthusiastic individuals with a customer service background and a can do attitude to work for an exciting Public Sector client based in Croydon City Centre. We currently have a few full time roles available but we have roles come in on a weekly basis at varied hours. role : 8:00am-4:00pm and 12:00-20:00 Monday to Friday (on a...
-
Customer Service Executive
1 month ago
Croydon, United Kingdom The Ardonagh Group Full timeCroydon ARDDS857725 **Job Purpose** - Assist and carry out insurance administration. - Provide administration and servicing of clients insurance requirements in a timely, technically accurate and cost effective manner, in accordance with procedure and performance standards. - Provide broking and administrative services to clients, confining advice and...
-
Customer Service Advisor
3 days ago
Croydon, United Kingdom Global Solution Services Full timeCustomer Service Advisor Have you got great communication skills and enjoy speaking with customers by phone. Global Solution Services (GSS) have a great opportunity for a Customer Service Advisor who will be responsible for following up and surveying all our Customers who have met and received our Careers Information and Guidance service. Our Team of...
-
Customer Assistant
7 days ago
Croydon, United Kingdom Vue Full time**THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Croydon Purley Way. Vue Croydon Purley Way is an 8 screen cinema located within the Valley Park Leisure Complex. A number of local bus routes conveniently serve Vue Croydon Purley Way and the surrounding Valley Park...
-
Customer Assistant
4 days ago
Croydon, United Kingdom Vue Full time**THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Croydon Grants. Vue Croydon Grants is a modern 10 screen cinema located on Croydon High Street. Our cinema is easily accessed by tram, bus, and East Croydon Train Station **ACT 1 - WHAT YOU’LL BE DOING** As a...
-
Customer Services Admin Assistant
1 week ago
Croydon, United Kingdom Adecco Full timeOur client are looking for an exceptional customer service advisor to work in their office based in Croydon, close to Beddington Lane area.Hours of work are Monday to Thirsday 8am to 5pm and Friday is 8am to 1pm, this is a temporary position to start with but could possibly lead to a permanent role in the near future.You must possess excellent communication...
-
Customer Services Admin Assistant
2 weeks ago
Croydon, United Kingdom Adecco Full timeOur client are looking for an exceptional customer service advisor to work in their office based in Croydon, close to Beddington Lane area. Hours of work are Monday to Thirsday 8am to 5pm and Friday is 8am to 1pm, this is a temporary position to start with but could possibly lead to a permanent role in the near future. You must possess excellent...
-
Customer Assistant
7 days ago
Croydon, United Kingdom Vue Full time**THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Croydon Purley Way. Vue Croydon Purley Way is an 8 screen cinema located within the Valley Park Leisure Complex. A number of local bus routes conveniently serve Vue Croydon Purley Way and the surrounding Valley Park...
-
Customer Service Adviser
3 days ago
Croydon, United Kingdom Allianz Partners Full time**Customer Service Adviser** **Department - Travel Sales and Service** **Location - Croydon Office** **Salary - £22,920.81** **Bonus - £1,500.00** **The role**:As a customer service adviser you will be helping our customers, dealing with new and existing policies. You will be delivering outstanding experiences by providing practical solutions...
-
Customer Service Advisor
1 month ago
Croydon, United Kingdom Synergie Full timeContract type: Full-time, permanent job Hours: 9am - 5:30pm, 10am - 6:30pm with a 60-minute break (alternating weekly) **Salary**: £20,995 per annum The overall purpose of this role is to provide excellent customer service, dealing with queries, processing orders and returns, and all other tasks relating to processes around customer ordering, whilst...
-
Customer Service Coordinator
2 weeks ago
Croydon, United Kingdom Altitude-Recruitment Limited Full timeJob Title: Customer Assistance Coordinator – Medical Location of work: Croydon Office/HybridSalary: £27,013.60Bonus: £2045 performance bonus The role: As a Medical Assistance Coordinator, you will be helping our customers in their hour of need, any place and at any time. You will be delivering outstanding experiences by providing practical...
-
Customer Service Agent
1 week ago
Croydon, United Kingdom CCSCollect Full timeCCSCollect is offering an excellent opportunity to join our Team as a Customer Service Agent. CCS is a long established and successful Debt Recovery company based in Croydon. We are looking for agents who are located in the **London area or within a 10-mile radius of Croydon.** **Applicants outside of this area will not be considered due to the commuting...
-
Customer Service Coordinator
1 month ago
Croydon, United Kingdom Floss Agency Full time**PLUS 2K ANNUAL BONUS** **The role**: You will be providing a professional, efficient and proactive service, reflecting the brand values. You will be receiving inbound calls from customers wishing to renew their warranties in line with the principle of treating customers fairly. You will be utilising your skills to ensure that customers are provided with...
-
Customer Service Representative
3 days ago
Croydon, United Kingdom Floss Agency Full time**Location of work: Croydon / Hybrid (3 days in the office and & 2 days from home)** **Annual** **Bonus (paid quarterly): £2,000.00** **The role**: You will be providing a professional, efficient and proactive service, reflecting the brand values. You will be receiving inbound calls from customers wishing to renew their warranties in line with the...
-
Customer Service Coordinator
4 weeks ago
Croydon, United Kingdom Office Angels Full time**Customer Service Coordinator** **Croydon** **Full Time - Permanent** **Salary: £24,000** **Monday to Friday, 09:00AM to 17:00PM** **Start date: ASAP!** **Overview**: **Who you are**: We're looking for a multitasking "learn-it-all" personality who can help us with everything from building out processes to helping our drivers. We're open for you to...
-
Customer Service Assistant Over 18
4 days ago
Croydon, United Kingdom Tenpin Full time**Join our team!** TENPIN IS NOT JUST ABOUT BOWLING... We are all things entertainment! We've got Arcade Machines, Pool Tables, Cocktails, Pizza's and Burgers! Oh and not to forget our Karaoke rooms... Whether your favourite tune is Kanye or SClub 7 you can sing your heart out all night with us! A career at Tenpin is like no other. Build Your Future. The...