Data and Technical Support Administrator

4 months ago


Shrewsbury, United Kingdom SEVERN TRENT Full time

Did you know the length of Severn Trent’s water main pipes would wrap around the world just over once? Well, now you do.

It’s a big network, and a big responsibility. Every day 8 million people from Scunthorpe to Stroud rely on us to bring them clean water at the turn of a tap and take away their waste in one flush.

From planning, to digging, to inspecting we welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live. If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

**EVERYTHING YOU NEED TO KNOW**

Working within our Water Operations department, we have a really exciting opportunity to join the team as a Data and Technical Support Administrator (known as a Technician - Leakage)**. **Please note, the location for this position will be flexible and based out of either Shelton or Edgbaston.

Within this position you will be responsible for the Leakage field teams performance management. You’ll be required to use STW corporate systems, including SAP, Click Ariba and Power BI, to gather the relevant information.

Some of the daily activities include the contribution to the production of weekly performance data and component reports essential for the leakage management team. You will need to be able to demonstrate a solid understanding of data inputs and outputs, along with the ability to comprehend calculations, translating insights for stakeholders.

You will be required to take charge of setting up, preparing, and facilitating meetings, actively participating in next steps and addressing challenges. You will identify improvement opportunities, actively supporting business cases and contributing to their successful implementation. It would be preferable if you have previous experience working in the water industry particularly aware of leakage management theory and Water Balance calculations.

If you have excellent analytical skills and very strong technical experience (preferably of leakage management processes), are able to bring together operational and technical knowledge and have the ability to manage key stakeholders in order to drive and deliver measurable improvement in leakage performance, then this role is for you

**WHAT YOU’LL BRING TO THE ROLE**

Your key accountabilities in helping us will be:

- Responsible for production of weekly reports contributing to Leakage.
- Involved in 1st and 2nd line assurance assessment and documenting evidence of checks completed.
- Identifying trends, opportunities and risks to performance at pace. Work with teams to develop improvement plans to capitalise on opportunities and mitigate risks quickly.
- Support delivery of Leakage improvement projects.

**WHAT’S IN IT FOR YOU**

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

- Salary: £23,237.79 - £29,000.00
- 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £1,500 per annum based on company performance)
- Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year

**WHATS NEXT?**

We can’t wait to hear from you.

And, if your curiosity has peaked and you want to find out even more, search #LifeAtSevernTrent on social media.


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