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Income Recovery Officer

1 month ago

Oxford, United Kingdom Oxford City Council Full time

Job reference

002493

Date posted

22/05/2024

Application closing date

04/06/2024

Location

Oxford - Town Hall/Work from home (Hybrid)

Salary

G6: £35,703 per annum - (pro rata for part time)

Package

28 days holiday plus public holidays, local government pension scheme, subsidised leisure membership, flex scheme (where appropriate), employer benefits scheme. Please Note: All vacancies close at midnight on the stated closing date

Contractual hours

18.5

Basis

Part Time

Job category/type

Fixed term

Job description
- Working as part of the income collection team to provide a comprehensive income collection service to all customers of the Council, you will be required to deal with a caseload of housing rent accounts and take the appropriate action in accordance with the Council’s Income Collection Policies and Procedures.
- This will include resolving customer issues to prevent debt, negotiating with customers on sustainable repayment plans and providing advice to maximise customer’s income. There is also a requirement to represent the Council at Court in Possession and other enforcement proceedings relating to debt. If you believe you have the relevant skills and experience, we would be pleased to hear from you.

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