Family Support Officer
3 weeks ago
**Reference **:002850
**Publication end date **:11/06/2023
**Employment Details**:
**Contractual hours**:
35.00
**Salary**:
Starting at £31,000 per annum + benefits
**Vacancy location**:
**Location**:
United Kingdom, National, Home Based
**Vacancy details**:
**Directorate**:
Operations - South West & Wales
**Job Title**:
Family Support Officer
**Job Level**:
Specialist Professional
**Contract type**:
Fixed Term/Secondment
**Contract duration**:
12 month maternity cover
**External job advert**:
The Family Support Officer helps people with sight loss to live the life they choose by providing an information, advice and guidance (IAG) service to parents, carers and families of Children and Young People (CYP) with a vision impairment (VI) and to refer families appropriately, empowering them to access support and services that will assist them to realise their required outcomes.
For this UK homebased role you’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday.
We offer a generous pension scheme, annual leave, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.
We reserve the right to close adverts earlier than the closing date.
**Diversity**
**Safeguarding**
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
**Essential**
- Possess NVQ level 3 (or equivalent) in a relevant field; or have demonstrable relevant experience.
- Experience of providing IAG to families with disabilities.
- Experience of working to legislation in relation to Health & Social Care, Knowledge of Special Educational Needs and Disability (SEND).
- Working knowledge of relevant IAG support for families and children.
**Desirable**
- Relevant other professional qualification/s in relation to children and families, health, social care, or education. E.g., Eye Clinic Liaison Officer (ECLO) qualification (RNIB).
- Experience of providing IAG to families with a child with a vision impairment, ideally at and around the time of diagnosis.
- Demonstrated experience of Child Development theory in relation to disability.
- Experience of supporting/supervising volunteers or a team.
If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.
**How to apply**
**The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised.**
**If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.**
Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.
**Application Closing Date**:
11/06/2023
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