Client Success Representative
2 days ago
Our client situated in Bourne End are currently recruiting for a Client Success Representative to join the team on a full-time permanent basis and will help maximise client retention. The role will suit somebody who has strong administrative skills and isconfident with client interaction.
**Key responsibilities**:
- Supporting clients on a day-to-day basis to resolve system issues and answer client questions
- Overseeing and maintaining the automated communication to an allocation of clients
- Monitoring client satisfaction
- Completing administration duties relating to the installation and management of the entire client base
- Issuing Product Usage Reports to clients
- Correlating separate user bases to ensure that they match at all times
**Skills**:
- Experience within a customer facing role
- Excellent verbal and written skills
- Analytical and data driven
- Computer literate
Sona Resourcing LTD acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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