Restaurant Host

7 months ago


London, United Kingdom CaterShaw Recruitment Full time

**Job Title: Host**
**Fulham Road London**
**Full Time 40 hours per week 5 over 7 days including Evening & Weekends**
**Salary 14-16 per hour**
**To Start ASAP**

**Host Job Purpose**:
A restaurant receptionist is the first person customers often meet when they walk into a restaurant. They must be very friendly and professional in their approach because they make the first impression customers will have about the restaurant once they step in and when they depart.

**Host Job Duties**:

- Draw up guest bookings for tables and ensure that tables are set before guests’ arrival
- Manage the front desk by receiving incoming calls, greeting and attending to customers
- Inform guests about the availability of tables and direct them to the tables
- Keep records of guests who visit the restaurant
- Assist customers with answers to queries, and proffer solutions to issues within your capacity
- Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to promptly
- Ensure that clients make payment for services before they exit the restaurant
- Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.
- Drive the bookings by maximizing table occupancy throughout the day
- Assisting waiters by clearing and resetting tables for guests waiting or due to arrive
- Serve food if no waiter is around to do so

**Host Skills and Qualifications**:
Excellent phone etiquette, Excellent communication skills, Multitasking ability, retentive memory to remember bookings, Ability to pay attention to details, and Ability to maintain orderliness.



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