Host/hostess

3 weeks ago

London, United Kingdom sola Restaurant Full time

**Position Type**: Full-time, Permanent

**Working Hours**: Tuesday to Saturday, 48 to 55 hours per week

**About Sola Michelin Star Restaurant**:
Sola Michelin Star Restaurant is renowned for its exceptional culinary experience, offering patrons an exquisite fusion of flavors in a sophisticated dining atmosphere. Located in the heart of [Insert City], our restaurant is committed to delivering impeccable service and unparalleled gastronomic delights.

As the Head of Host at Sola Michelin Star Restaurant, you will play a pivotal role in ensuring the seamless operation of our front-of-house team. Your primary responsibility will be to oversee the hosting staff and create a welcoming and efficient environment for our esteemed guests.

**Responsibilities**:
1. **Team Leadership**: Lead and inspire the hosting team to deliver exceptional service consistently.

2. **Guest Experience**: Ensure guests receive a warm welcome and have a memorable dining experience from arrival to departure.

3. **Reservations Management**: Oversee the reservation system, ensuring accuracy and efficiency in handling bookings.

4. **Seating Arrangements**: Coordinate seating arrangements to optimize restaurant capacity while maintaining guest satisfaction.

5. **Staff Training**: Conduct training sessions to enhance the skills and knowledge of hosting staff.

6. **Communication**: Liaise effectively with other departments, including kitchen staff and servers, to ensure smooth coordination during service.

7. **Problem Resolution**: Address any guest concerns or issues promptly and professionally, striving to exceed guest expectations.

8. **Maintaining Standards**: Uphold the high standards of cleanliness, organization, and professionalism expected in a Michelin-starred establishment.

9. **Performance Evaluation**: Conduct regular performance evaluations for hosting staff, providing constructive feedback and recognition where appropriate.

10. **Adherence to Policies**: Ensure compliance with all restaurant policies, procedures, and health and safety regulations.

**Qualifications**:

- Previous experience in a supervisory or managerial role within a fine dining or Michelin-starred restaurant environment.
- Excellent communication and interpersonal skills.
- Strong leadership abilities with a passion for developing and motivating teams.
- Exceptional organizational skills and attention to detail.
- Ability to thrive in a fast-paced, high-pressure environment.
- Proficiency in reservation management software and Microsoft Office Suite.

**Benefits**:

- Competitive salary commensurate with experience.
- Opportunities for career advancement within our renowned restaurant group.
- Employee discounts on dining and merchandise.
- Health and wellness benefits package.
- A dynamic and collaborative work environment with a passionate team dedicated to culinary excellence.

**Job Types**: Full-time, Permanent

Pay: £30,000.00-£34,000.00 per year

**Benefits**:

- Discounted or free food

Schedule:

- Every weekend
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

**Experience**:

- Hospitality: 1 year (preferred)

Work Location: In person

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