Senior Officer

3 weeks ago

Colwyn Bay, United Kingdom Gwynedd Council Full time

Reference:
23-25343

Job title:
Senior Officer - Systems and Information Management

Directorate:
GwE - Regional School Effectiveness and Improvement Service

Closing date:
31/08/2023 10:00

Job type/Hours:
Permanent | 37 Hour

Salary:
£32,909 - £34,723 a year

Pay Scale:
S4

Location(s):
See Job Advertisement

**Senior Officer - Systems and Information Management**

**SALARY: S4 (£32,909 - £34, 723)**

**Location: one of the 3 GwE regional offices (Caernarfon, Colwyn Bay, Mold)**

GwE is the school improvement service for North Wales. It is a shared service across six Local Authorities, working closely with schools. All stakeholders are committed to improving educational opportunities and outcomes for our learners. Our work is driven by genuine ambition to see schools and organisations we work with achieve their aspirations and see all learners succeed.

Local Government Terms and Conditions will apply.

**CLOSING DATE: 10.00am, Thursday, 31 August 2023**

For an informal discussion, please contact, Rheon Larsen, GwE Information Manager.

01286 679147 / 07554439306

**PERSONAL ATTRIBUTES**

**ESSENTIAL**
- Able to plan and manage workload effectively and within time constraints
- Able to work under pressure and within tight deadlines
- Able to adapt and be flexible
- Organised, and able to prioritise work
- Able to work independently with no supervision
- Able to work as part of a team
- Able to find creative solutions to problems
- Able to communicate effectively and clearly
- Enthusiastic, energetic and conscientious, viewing challenges with a positive attitude
- Able to collaborate with other departments and agencies
- Ability to think logically
- Good interpersonal skills
- Help and support other team members
- Promote a strong team spirit of co-operation and shared responsibility

**DESIRABLE**

**RELEVANT QUALIFICATIONS AND TRAINING**
**ESSENTIAL**
- Degree or corresponding qualification in an IT or numerical discipline (e.g., mathematics, geography, economics, business, sciences and so forth).

**DESIRABLE**

**RELEVANT EXPERIENCE**

**ESSENTIAL**
- Experience of operating and developing systems
- Excellent IT skills and extensive experience of using Microsoft and Google packages
- Experience of testing and evaluating software
- Experience of supporting users
- Experience of developing reports and dashboards to share information effectively

**DESIRABLE**
- Experience of working in school / educational improvement
- Experience of managing / supervising staff

**SPECIALIST SKILLS AND KNOWLEDGE**

**ESSENTIAL**
- Experience of operating and developing SharePoint sites
- Extensive experience of using Office 365 and IT packages effectively, including TEAMS, EXCEL, ACCESS and WORD
- Experience of supporting and training users
- The ability to extract information from databases and summarise and present information in tables, graphs and reports
- The ability to communicate confidently and effectively with people on all levels
- Sound awareness of the Data Protection and Freedom of Information Act

**DESIRABLE**
- Experience of using SQL, VBA, the ability to programme

**LANGUAGE REQUIREMENTS**

**ESSENTIAL**
- **Speaking and listening**

Able to deal with all aspects of the post orally and confidently, in both Welsh and English
- **Reading and Comprehension**

Able to use and interpret information correctly from a wide variety of Welsh and English sources to deal with all aspects of the post
- **Writing**

**Other**

**ESSENTIAL**
- Clean driving license and willing to travel all over north Wales when required

**DESIRABLE**

**Main purpose of the Post**

To support the Information Manager to create, maintain, operate and develop service systems to ensure an effective flow of information within the service and to its stakeholders.

To support service staff through provision of training and advice for users on making the best use of service systems so that the work of the service is undertaken effectively.

To support the Information Manager to gather, analyse, share and present information using the most effective methods.

To lead on producing complex data analyses and creating information dashboards to inform stakeholders.

To provide expertise to evaluate and facilitate the development of the data unit as demands and expectations evolve and increase.

To act as line manager for staff members(s), ensuring their professional development.

**Main Duties and Responsibilities**
- Maintain, develop and support service systems by providing expert advice and best practice guidance on maintaining and developing systems, and devise and implement procedures to develop service systems.
- Operate systems, including Office 365, and identify, investigate, recommend and implement solutions to facilitate effective use of Microsoft 365 apps such as Teams, Office, Outlook, Flow, PowerApps, OneDrive, Power BI and SharePoint.
- Develop and operate SharePoint sites including installation, configuration and upgra

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