Health and Review Liaison Officer

2 months ago


Beverley, United Kingdom East Riding of Yorkshire Council Full time

**The job itself**:
An exciting opportunity has arisen in the Contract and Quality Assurance Team for a Health and Review Liaison Officer. The Contract and Quality Assurance Team is a highly successful, rewarding, and fast paced environment which undertakes the contract monitoring and quality assurance of social care services contracted by the local authority.

We are looking for someone with strong relationship skills, a keen eye for detail, who is comfortable with large data sets and has excellent IT skills, with particular reference to Excel, Microsoft Teams and Outlook.

The hours per week available are:

- Post 1: 22.5 hours per week, Wednesday - Thursday
- Post 2: 15 hours per week, Monday - Tuesday

However, the two roles can be combined to one full time role (37 hours per week, Monday - Friday).

Key elements of the role are:

- Analysing database records of individuals and schemes in relation to social care
- Producing accurate and timely information on adult social care activities for management and external partners
- Prepare for, undertake and follow up contract monitoring visits (for services including home care, care homes, and supported living environments)
- Produce standard format reports that will include improvement recommendations for consideration by the Contract and Review Officer
- Contribution to the timely and accurate completion of returns and other internal and external reporting
- Establish and maintain relationships and develop and maintain effective operational working partnerships with internal and external stakeholders

You will:

- be a self-motivated and enthusiastic individual
- have a positive attitude and the ability to work under pressure
- be an experienced computer user (both Microsoft Office Packages and database systems)
- have the ability to analyse and manipulate large data sets
- have the ability to develop and maintain strong and positive working relationships
- have excellent interpersonal and communication skills
- possess a practical and logical approach to problem solving
- be able to respond to high volumes of work and have a positive attitude to change

The team can facilitate a blended working (home and office) approach with some degree of flexibility around start and finish times.



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