Customer Service Executive
5 months ago
**Purpose of the Role**
To be the first point of contact for tenants, and to be responsible for day to day running of the front of the house and the rest of the development. Working closely with the team and to co-ordinate various tasks. To deliver first class customer service to tenants and all visitors. To support Building manager on administrative tasks as well as general property and facilities management, and H & S compliance.
- To assist in the day to day runnings of the building, reception desk and managing resident expectations
- Greeting and welcoming tenants and their visitors
- Receiving and organising post into relevant post trays
- Assisting building manager in administrative duties
- Maintaining a well presented reception area
- First point of contact for commercial tenants, then to be raised with Building Manager
- Maintaining high security standards at entry and exit points, ensuring all visitors/contractors are accounted for.
- Ensuring communal areas and available units are well presented and appealing to prospective tenants at all time
- Co-ordinating contractor access and defect repairs, logging issues and following up until completed
- Carrying out regular inspections of communal areas and units
- Organising minor works for tenants and co-ordinate it with MO
- Completing check in and check out reports;
- Work alongside the BM to ensure H&S statutory requirements are meet across the development
- Any other duties appropriate to this role, as required from time to time.
**Key Responsibilities**
- Deal with all day to day enquiries, resident queries, viewings, parcel collection
- Assisting in inventories, check out reports, co-ordination of daily running of the building
- Daily building walk and spot check of all required areas
- Co-ordinating contractors access to units with tenants
- Administrative support for tenants and colleagues
- Issuing key fobs and registering new users
- Updating Data station
- Raising jobs on Elogs
**Skills, Knowledge and Experience**
- Strong customer service ethic / background
- Positive, can do attitude
- Common sense approach
- Ability to think on their feet and make considered decisions
- Outgoing, warm and friendly personality
- Organised, meticulous, tenacious
- Excellent written and spoken etiquette
- IT literate and Social media savvy
- Ability to work in the team
Working Hours - 5 days a week Monday - Friday 8am - 5pm - 1 hour for lunch.
FTC for 12 months.
Salary - £25,000 + up to 10% discretional bonus
LI-DNI
Please see our Benefits Booklet for more information.
-
Commercial and Customer Executive
5 months ago
Bournemouth, United Kingdom HOLT EXECUTIVE Full timeSouth West, Bournemouth, UK - £40000 - £45000 per annum - Permanent - V-32444-1 Holt Executive are partnered with an Aviation company based in Bournemouth, which specialises in three main business aircraft. Due to continued company growth, they require a **Commercial and Customer Executive** to join with an immediate start. Key Responsibilities for the**...
-
Customer Services Executive
3 months ago
Bournemouth, United Kingdom coty Full timeCUSTOMER SERVICES EXECUTIVE- FIXED TERM CONTRACT We’re looking for someone to fill the role of Customer Service Executive on a Fixed Term Contract cover for up to 11 months. The customer service team are responsible for the day-to-day operational tasks in managing customer orders and queries for the UKI Luxury and Beauty division. In addition to your...
-
Customer Service Executive
6 months ago
Bournemouth, United Kingdom Crisis24 Full timeAbout Crisis24 Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence...
-
Customer Service Executive
5 months ago
Bournemouth, United Kingdom Crisis24 Full time**Job Title**: Customer Service Executive (known as Medical Assistance Coordinator) **Location**: London Bridge or Bournemouth (Hybrid) **Department**: Medical Operations **Reporting to**: Team Manager About Crisis24 Crisis24, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm,...
-
Customer Service Executive
5 months ago
Bournemouth, United Kingdom Crisis24 Full timeAt Crisis24, A GardaWorld Company, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do. It’s the reason we love rolling up our sleeves and getting down to work - and it’s why we’re so successful. It takes an entire team to stand behind something big. Interested? **Job Title**: Customer...
-
Inbound Customer Service Executive
5 months ago
Bournemouth, United Kingdom Protect Line Ltd Full time**Customer Service Superstars, We're on a Hunt for YOU! Bournemouth** Welcome to Protect Line, a beacon in life insurance and protection solutions. We're not your average life insurance broker, we're a customer-oriented, dynamic, and vibrant squad committed to delivering excellence. Now we're on a quest for an Inbound Customer Service Executive to join our...
-
Customer Operations Executive
5 months ago
Bournemouth, United Kingdom Glow Green Ltd Full time**Customer Operations Executive** **£25K p/a** Glow Green is a fast growing green energy company supplying and installing PV solar panels, battery storage, boilers, air-conditioning, electric vehicle chargers and heat pumps, and have reached over 9.000 Trustpilot reviews and achieved an excellent rating. Being partnered with Utility Warehouse (Telecom...
-
Customer Service Director
18 hours ago
Bournemouth, Bournemouth, United Kingdom Aveda Full timeAveda Opportunity: We are seeking an accomplished Store/Retail/Counter Manager to lead, coach and develop a high-performing team of Sales Associates in achieving sales, customer service and operational targets.This is an exceptional opportunity for you to take charge of your own store as the Chief Executive Officer. You will have total accountability for...
-
Customer Account Executive
5 months ago
Bournemouth, United Kingdom Acorn by Synergie Full timeAn exciting opportunity to work for a financial services organisation. If you live within a commutable distance of Bournemouth and are interested in a permanent role, look no further as i am recruiting in parkstone for a Customer Account Executive - Salary: £24,000 - £26,000 per annum - Permanent from day one You will need to have previous experience of...
-
Customer Service Representative
4 weeks ago
Bournemouth, Bournemouth, United Kingdom Finch Henry Job Corps Center Full timeCustomer Service Superstars Wanted!Welcome to Finch Henry Job Corps Center, a dynamic and customer-oriented organization committed to delivering excellence. We're on a quest for an Inbound Customer Service Executive to join our vibrant team.In this fast-paced role, you will be:Answering inbound customer service calls, providing friendly and professional...
-
Customer Journey Executive
5 months ago
Bournemouth, United Kingdom LV= General Insurance Full time**Who we are**: We are not your average insurance company; in fact, we strive to be different. You will not find strict dress codes, jargon-filled documents, or unrealistic targets here. What you will find is a welcoming culture, a clear vision and teams of passionate people doing their best for our customers. LV= GI is a large, multi-award-winning general...
-
Trade Counter Customer Service Supervisor
3 weeks ago
Bournemouth, Bournemouth, United Kingdom CV-Library Full timeAbout the Company:An experienced decorators' merchant specializing in high-quality products for trade professionals and retail customers alike is looking for a skilled Trade Counter Customer Service Executive / Supervisor to support their retail operations in Ferndown, New Milton, and Lymington.Key Responsibilities:As a Trade Counter Customer Service...
-
Bilingual Customer Success Manager
4 weeks ago
Bournemouth, Bournemouth, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeJob OverviewAbout the Role:We are seeking a highly skilled Bilingual Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and driving growth through strategic account management.Key Responsibilities:Develop and execute customer success plans to drive...
-
Inbound Customer Service
5 months ago
Bournemouth, United Kingdom Protect Line Ltd Full timeInbound Customer Service Executive - Apprentice Location: Bournemouth Hours: Monday to Friday 9.30am - 5.30pm Hourly rate: National Minimum Wage Are you eager to kick-start your career? Protect Line is excited to offer an amazing opportunity for an **Apprentice **to join our **dynamic **team! This apprenticeship program, in partnership with **Paragon...
-
Administrator
5 months ago
Bournemouth, United Kingdom HOLT EXECUTIVE Full timeSouth West, Bournemouth, UK - £23000 - £25000 per annum - Permanent - V-32443-1 Holt Executive are partnered with an Aviation company based in Bournemouth, which specialises in three main business aircraft. Due to continued company growth, they immediately require a **Technical Records Administrator** to join and support the Planning Department. This...
-
Customer Service
5 months ago
Bournemouth, United Kingdom WarmBox Full time**The company** WarmBox are a boiler installation, service and repair company. Due to unprecedented growth over the past year, we are looking to add to our fantastic customer services team. **The role** We are looking for someone with a good work ethic, a sense of humor, and a positive attitude, who wants to work hard and progress in a fast-growing...
-
Customer Services Officer
5 months ago
Bournemouth, United Kingdom iWork Recruitment Limited Full timeContract to start on 03-06-24 until 01-12-24 with a possible extension. **Job purpose & objectives** To be part of a team acting as the first point of contact for customers contacting the Client, delivering a seamless, professional customer service, to resolve enquiries on behalf of core services wherever possible, in line with defined policies and...
-
Customer Services Officer
5 months ago
Bournemouth, United Kingdom iWork Recruitment Limited Full timeContract to start on 11-09-23 until 31-12-23 with a possible extension. Remote working available **Job Overview** To handle customer enquiries as a first point of contact, to ensure that customers receive an excellent customer service. The role will operate as part of a team, working within defined procedures and protocols to deliver a consistent and...
-
Customer Services Officer
5 months ago
Bournemouth, United Kingdom iWork Recruitment Limited Full timeContract to start on 16-04-24 until 21-06-24 with a possible extension. **Hybrid Working** **Job Overview** To handle customer enquiries as a first point of contact, to ensure that customers receive an excellent customer service. The role will operate as part of a team, working within defined procedures and protocols to deliver a consistent and accurate...
-
Customer Retention Executive
2 months ago
Bournemouth, United Kingdom Easy Direct Debits Limited Full timeThe company: We’re a small, fast-paced, fast-growing company that helps our clients (veterinary practices) manage pet healthcare plans on behalf of their customers. Working from our open plan office in Bournemouth, we help veterinary practice owners double (or even triple) their recurring revenue. Our relentless focus is on Making Life Easier. Our online...