Fundraising Assistant

1 week ago

Cambridge, United Kingdom Alzheimer's Research UK Full time

-Salary
**Circa £22,500 per annum**
Contract type
**Fixed Term**
Location
**Great Abington, Cambridge CB21 6AD (Agile; approximately 2 days a week from our office)**
Published

**in an hour**
- This is a _fixed term_, _6 months, full time_ vacancy_. _

**The Vacancy**

***

Our supporters are the heart of what we do at Alzheimer’s Research UK and the Fundraising Assistant role offers a unique opportunity to work with these fantastic fundraisers on a daily basis. From head shaves to skydives, business dress-down days to marathons, you will provide excellent stewardship and develop solid and long-lasting relationships with these individuals, groups and companies based across the UK. You will provide our supporters with a first-class fundraising experience, giving them the tools, knowledge and materials they need to raise money to make breakthroughs possible.

We are currently recruiting a Fundraising Assistant to join our high-performing Supporter Engagement Team. You will work closely with the Senior Supporter Engagement Officer and the Online Fundraising Team to provide vital support and drive the growth of the charity’s income.

In this role, you will be the face of our friendly and passionate Supporter Engagement Team. You will have the opportunity to support in creating and launching exciting new fundraising products, attend a wide variety of events and add your voice by reviewing current processes which will benefit our fundraisers.

You will work closely with our network of 12 home-based Regional Fundraising Officers (RFOs) as well as our Sporting Events and Corporate Teams. You will be the first point of contact for the majority of our supporters and will offer first-class stewardship to ensure our fundraisers feel well-supported before, during and after their amazing adventures.

You will provide crucial administrative support to the RFOs and all teams in Supporter Led Fundraising (Sporting Events, Corporate, and Marketing and Engagement). Support will include adding accurate details to our database, coding gifts tracking and monitoring income, responsibility for online donation platforms and virtual fundraising as well as general administrative duties in the office.

This role will be known internally as Fundraising Executive.

**MAIN DUTIES & RESPONSIBILITIES**:

- Be the first point of contact for the Supporter Led Fundraising (SLF) team.
- Provide central stewardship support to a remote-based team of Regional Fundraising Officers (RFOs) to ensure effective delivery of the SLF strategy and budget.
- Provide administrative support for the whole of the SLF team, primarily to the home-based RFOs.
- Support the Sporting Events Team with recruitment and stewardship of events.
- Work with our Corporate Teams to effectively steward our partner companies.
- Ensure consistent cross-working to identify potential opportunities in current and prospective supporters for long lasting relationships across all teams.

**Build, manage and maintain strong relationships**
- Provide dedicated in-house support for RFOs by stewarding and building relationships with supporters in their regions. Ensure consistent and clear communication with RFOs through catch-up calls on a bi-weekly basis.
- Steward supporters through ‘welcome’, ‘good luck’ and ‘well done’ communications as well as remittance chasing.
- As one of the key fundraising contacts, keep the managers and team up to date with supporter feedback.
- Provide central communications within the organisation on behalf of the team, updating them on upcoming events and projects.
- Share central knowledge with all SLF teams where relevant, especially with the home-based RFOs.
- Attend a variety of events to engage with and cheer on supporters including golf days, regional events and sporting events.

**Administrative Support**
- Process material requests from fundraising supporters, offering appropriate support while considering charity cost.
- Provide further support to the RFOs where necessary including mass printing, franking, booking couriers and personalising thank you letters and certificates.
- Provide additional support on Ad Hoc campaigns such as Facebook challenges.
- Ensure clear, consistent and up to date fundraising data management including adding new constituents to the fundraising database, accurately recording and maintaining supporter details, monitoring and tracking supporter income and making sure supporters are appropriately thanked in a timely manner.
- Lead on specific fundraising processes e.g. Facebook donations, reconciling BACS payments.
- Support with social media and website updates including virtual fundraising challenges.
- Provide data support to the Senior Officer.
- Ensure all communications are in line with GDPR policies.
- Become the Central coordinator for SLF-wide activities and procedures, e.g. skydives, contactless machines and invoice processing.

**Spotting Potential**
- As the central point of contact for the SL

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