Email & CRM Coordinator

6 months ago

Banbury, United Kingdom Joma Jewellery and Katie Loxton Full time

**THE OPPORTUNITY**

If you are both creative and analytical, enjoy a fast-paced environment and have a keen interest in the fashion and lifestyle industry, then we’d love to hear from you

You'll be based at our Head Office in Banbury, Oxfordshire on average one day a week, with the ability to work from home for the remainder of the week.

**BEHIND THE BRANDS**

We’re a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity.

**HOW YOU'LL CONTRIBUTE**
- Working closely with Senior CRM Manager and Junior CRM Manager to implement and optimise lifecycle programs for Katie Loxton
- Working closely with the Junior CRM Manager to optimise channel activity - including implementing A/B tests, data capture and list growth initiatives
- Working collaboratively with the CRM Coordinator for Joma Jewellery sharing insights and ideas
- Supporting with broader brand projects where required

**THE TALENT YOU'LL BRING**
- Proven experience in a similar role, preferably within the retail environment
- Previous experience using an ESP (Ometria or similar)
- SMS experience beneficial but not essential
- Experience using Google Analytics
- Knowledge of basic HTML and CSS
- Highly analytical with a flair for using data to make recommendations and implement new initiatives
- Proficient user of Microsoft Excel
- Excellent written and verbal communication skills, and a keen eye for detail

**PERFECTLY PACKAGED**
- A salary of £25,000 - £30,000 DOE
- 25 days holiday rising to 27 with length of service, plus bank holiday
- A broad benefits package including our staff favourite - a very generous staff discount across both our brands. See all of our benefits on our careers portal
- Opportunities to make an impact as well as learn and develop further
- An innovative and friendly workplace with a team we’re proud to be part of. Find out more about us and our culture on our careers portal
- Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don’t hire based on cultures, preferences, or personalities - it’s what you bring to the team that counts._
- We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success._

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