Customer Care Coordinator

7 months ago


Banbury, United Kingdom Wheatstone Solutions Ltd Full time

**Customer Care Coordinator - £28,000 - £30,000 - Banbury, Oxfordshire - Permanent**

**Introduction**

A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Banbury area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.

The role is an office based position, hours are 8:30 - 17:00, Mon to Thurs & a Friday finish at 16:00.

The role will also entail visits to sites for training and development and to meet the site teams.

**The Role**:

- Working closely with the Head of Customer Care and Customer Care Manager, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.
- Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed.
- Provide support and advice to sub-contractors building and maintaining relationship and ensuring works are carried out and the department is kept up to date.
- Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently.
- Take ownership of the homes covered and customer you work with, offering assistance and being proactive to ensure works are carried out on time and to the expectations of the client.
- Scheduling the Operative's diaries and appointments, ensuring the system and CRM are up to date with works carried out.
- Ensuring the commercial team is kept up to date regarding costs.

**Key Skills**:

- Experience within a Customer Service Coordinator role, or relevant experience in the House Building/Construction industry
- Excellent communication skills
- Excellent attention to detail
- Excellent telephone manner

**Job Types**: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Yearly bonus

**Experience**:

- new homes customer service: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: WS2057


  • Care Coordinator

    2 weeks ago


    Banbury, United Kingdom Relish Care Recruitment Full time

    **Job Title: Care Coordinator** **Salary: £24,000 to £26,000 p.a. + benefits** As an office-based Care Coordinator you will be responsible for the continuity of quality care for a group of customers living in their own homes. This is a role that has a huge impact of lives of elderly people who rely on domiciliary Carers visiting them to deliver care on...


  • Banbury, United Kingdom Relish Care Recruitment Full time

    **Job Title: Customer Services Coordinator** **Salary: £26,000 to £28,000 p.a.** This is a fabulous role working with the healthcare sector, ideally suited to someone who has excellent organisational skills and is able to multi-task within a busy role. Within this role you will work closely with the Management Team to ensure that all care calls are...

  • Care Coordinator

    2 weeks ago


    Banbury, Oxfordshire, United Kingdom Completely Care Full time

    **Completely Care Ltd: A Leading Provider of Homeless Services**We are seeking an experienced Care Coordinator to join our team in the Banbury area. As a Care Coordinator, you will play a crucial role in supporting individuals who are struggling with homelessness and rough sleeping.The successful candidate will have experience working with vulnerable people...


  • Banbury, Oxfordshire, United Kingdom Ramsay Health Care Full time

    Job Overview:We are looking for an experienced Recovery Lead to oversee the smooth recovery process for our patients at The Cherwell Hospital.You will be responsible for managing and coordinating the recovery services, ensuring that our patients receive exceptional care.


  • Banbury, Oxfordshire, United Kingdom Care UK Full time

    Job SummaryCare UK seeks a dedicated Senior Care Assistant to provide exceptional care to residents in Banbury. As a senior member of the team, you will lead and supervise care assistants, collaborate with healthcare professionals, and administer medication accurately.About the RoleLead and supervise care assistants to deliver seamless careCollaborate with...

  • Care Coordinator

    4 weeks ago


    Banbury, Oxfordshire, United Kingdom NHS Full time

    Care Coordinator OpportunityWe are seeking a highly skilled Care Coordinator to join our team at one of our care homes. As an Activities Coordinator, you will play a vital role in creating a stimulating environment that enables exceptional all-round care and support for residents.Main Responsibilities:Develop and implement tailored activities programmes...


  • Banbury, United Kingdom Prestige Nursing Full time

    Join Our Team as a Personal Care CoordinatorWe are seeking a highly motivated and compassionate individual to join our team as a Personal Care Coordinator. In this role, you will be responsible for coordinating the delivery of high-quality care services to our clients.You will work closely with our care team to ensure that our clients receive the best...


  • Banbury, United Kingdom Coburg Banks Limited Full time

    We're looking for a Customer Service Coordinator to work for our client. Established in 1992, they are a manufacturer of equipment found in plants who manufacture goods for the consumer sector. If you can demonstrate a background in a customer services role and be able to deal with a wide range of issues in a timely fashion then you could be perfect for our...


  • Banbury, Oxfordshire, United Kingdom NHS Full time

    We are seeking an experienced and motivated Individual to fill the position of Integrated Care Coordinator within our multidisciplinary team. As a key member of our team, you will play a vital role in ensuring that patients receive seamless and high-quality care throughout their journey.">You will work closely with healthcare professionals to identify and...


  • Banbury, Oxfordshire, United Kingdom Care UK Full time

    Senior Care LeadWe are searching for an experienced Senior Care Lead to join our team at Seccombe Court in Banbury, promoting excellence in resident care.About the Role:Liaise with families and healthcare professionals to develop comprehensive care plans tailored to individual residents' needs.Oversee the delivery of high-quality care, ensuring residents...


  • Banbury, United Kingdom DCS Group (UK) Ltd Full time

    **Are you interested in collaborating with some of the world's most renowned brands?**: DCS Group stands out as the UK's premier distributor, manufacturer, and exporter of Health, Beauty, and Household products. As the exclusive representatives for industry giants such as Procter & Gamble, Unilever, Kenvue, PZ Cussons, and SC Johnson, DCS boasts unparalleled...

  • Care Coordinator

    2 weeks ago


    Banbury, Oxfordshire, United Kingdom The Camden Society Full time

    About the RoleThis is an exciting opportunity to make a positive difference in people's lives as a Care Coordinator. You will be part of an inclusive team supporting adults with learning disabilities in Oxford, UK. Your responsibilities will include helping individuals achieve their personal goals, providing personal and emotional support, and assisting with...


  • Banbury, Oxfordshire, United Kingdom Completely Care Full time

    Job Overview:Completely Care is a leading organization providing care services to individuals in need. We are currently recruiting for a Housing and Wellbeing Coordinator to join our team. In this role, you will work directly with clients who are struggling with homelessness and rough sleeping, providing them with the necessary support to achieve their...


  • Banbury, Oxfordshire, United Kingdom Austin Fraser Full time

    Job Title: Operations Coordinator - Customer Facing**About Us:** Austin Fraser is a leading provider of recruitment services, and we are seeking an experienced Operations Coordinator to join our customer-facing team. As an Administration & Customer Service Advisor, you will play a critical role in ensuring seamless communication between our clients and...


  • Banbury, Oxfordshire, United Kingdom Care UK Full time

    About This RoleCare UK is seeking a highly skilled and compassionate Senior Care Assistant to join their team in Banbury. In this role, you will lead and supervise your shift, manage resident cases, and collaborate with healthcare professionals and other stakeholders to deliver exceptional care services.Key ResponsibilitiesYour key responsibilities as a...

  • Pcn Care Coordinator

    8 months ago


    Banbury, United Kingdom Principal Medical Limited Full time

    Multi-Disciplinary Teams Overall responsibility for arranging the daily and weekly PCN and Community team led MDT meetings to ensure smooth running of integrated care within the team setting. Key roles include searches and discharge data analysis to identify patients, managing the meeting agenda items; ensuring that all new referrals are identified, and...

  • Resident Care Manager

    4 weeks ago


    Banbury, Oxfordshire, United Kingdom Care UK Full time

    Resident Care SupervisorWe are recruiting a Resident Care Supervisor to supervise and coordinate the delivery of high-quality care at Seccombe Court in Banbury.About the Position:Supervise and guide care assistants in providing excellent care, ensuring residents' daily needs are met.Collaborate with families and healthcare professionals to create and...


  • Banbury, Oxfordshire, United Kingdom Barchester Healthcare Full time

    About the RoleThe Care Coordinator Specialist will play a vital part in creating a stimulating environment at Barchester care homes, enabling exceptional all-round care and support for residents. This role is about celebrating life, so you'll devise imaginative activities that suit every interest and ability. As a highly rewarding position, your time will be...

  • Customer Experience QA

    7 months ago


    Banbury, United Kingdom Omlet Ltd Full time

    Omlet, a designer and online retailer of world-famous pet products, is looking for a talented Customer Experience Quality Assurance and Training Coordinator. **A little more about Omlet** We’re Omlet. Since 2004, we’ve set out to rethink every aspect of keeping and caring for animals. Product Designers first, we ask so we can invent. From why house...


  • Banbury, Oxfordshire, United Kingdom Barchester Healthcare Full time

    About the Care HomeBarchester Healthcare is a leading provider of care homes for older people. As an Activities Coordinator, you'll play a vital role in creating a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.Your ResponsibilitiesYou'll help devise imaginative activities programmes that suit...