Senior Sister Outpatients

7 months ago


StokeonTrent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

The Senior Sister will be responsible for the operational delivery of the Outpatient services at RSUH and County Hospital, under the guidance of the Outpatient Matron.

The Senior Sister will work closely with the Outpatient management team producing balanced score cards demonstrating financial and budgetary management, operational effectiveness, HR and quality outcomes, attending Directorate and Divisional meetings to present the position, vision and strategy of the department when Outpatient Matron is unable to attend.

The Senior Sister will be responsible for the delivery of Clinic Nurse Manager meeting’s and Directorate meetings producing minutes and action plans.

The Senior Sister will be responsible for leading on or implementing quality initiative to support innovative and evidence based management and care.

The above list is not exhaustive and the post will evolve with the demands of a busy department.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

The Senior Sister for the Outpatient services will work with the Matron and Directorate Manager to ensure the Service Level Agreements for the delivery of Outpatients is met, ensuring the workforce is available with the correct skills and training to deliver the required clinics.

The Senior Sister will support the nursing team to set and deliver clinical standards for quality patient outcomes monitoring clinical effectiveness and undertaking audit programs, implementing action plans if required. Ensuring clear lines of governance are in place and the delivery of the patient safety agenda is evident.

The Senior Sister will be responsible in the HR management of the nursing team taking lead responsibility for sickness absence reporting and management, performance management working within Trust policy and procedure, education and development of the nursing team. Ensuring key Trust and Directorate data is up to date demonstrating a well led and effective department.


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