Service Advisor

7 months ago


Carnforth, United Kingdom Dennis Barnfield Ltd Full time

**Dennis Barnfield Ltd are a family run business and have spent the last 59 years supplying and servicing Construction and Groundcare Machinery across the North West of England.**

**We are looking for a highly organised administrator to support the after sales team based at our depot in Carnforth. Working in a fast paced environment with a varied job role, you will have to be able to multitask and create excellent working relationships with our customers.**

**Roles & Responsibilities**
- General Service Administration
- New Machine Warranty Registration
- Screening Calls & E-Mails, Handling Enquiries Etc
- Processing & Monitoring Warranty Claims
- Updating Customer on Work Progress
- Workshop Invoicing
- Data Entry
- Filing
- Diary Management

**Required Skills / Experience**
- Strong Customer Service Skills
- Excellent Verbal & Communication Skills
- IT Literate
- Self-Motivated
- Previous Experience in an Administrative Role
- Strong Attention to Detail

**Advantageous Skills / Experience**
- Knowledge of Construction Machinery
- Previous Experience of a Similar Role (Car Dealership, Garage Etc)

**Salary & Benefits**
- Contributory Pension Scheme
- Additional Holidays Accrued with Time Served
- Cycle to Work Scheme
- 21 Days Holiday & Bank Holidays
- Brand Specific Training
- On-Site Parking
- Annual Salary Review
- Employee Discount on both Construction & Groundcare Equipment

**£25,000 - £28,000**

**Additional Information**
- This is a permanent full time position
- 3 Month Probationary Period
- Basic Working Hours are 42.5 hours per week
- Mon - Fri (8am-5pm)

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£28,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Carnforth, LA5 9DW: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Administrative: 2 years (required)
- Service Advisor: 1 year (preferred)

Work Location: In person



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