Evening Receptionist

4 weeks ago


Birmingham, United Kingdom Relate Birmingham Full time

We are looking for an Evening Receptionist to work Tuesday and Wednesday evenings 5.00pm to 9.30pm at our centre in Birmingham

**Dimensions of the Job**:
To be well-organised, well-presented and reliable. To provide a welcoming presence on reception, to meet and greet clients, have an excellent telephone manner and to be able to provide general administrative support. To be customer service focused, have good IT and communication skills. To work with a wide range of people, follow instructions and procedures, work accurately and methodically and be patient and understanding.

Working as part of the appointments team, there may be some flexibility in working hours to provide holiday and sickness cover when required, including at other locations on occasion.

**KEY TASKS & RESPONSIBILITIES**
- To provide a warm friendly welcome to clients arriving at the centre
- Deal with enquiries, either in person or via the telephone from people wanting information or wishing to making appointments.
- To record all contact with clients
- Take client payments using our Worldpay virtual terminal and accurately record them
- Undertake general duties as required such as offering or booking appointments, chasing unpaid appointments, taking accurate messages and returning calls, evening group sessions and room hire
- Maintain strict confidentiality regarding client information
- At the end of the evening session to ensure that the building is left clean safe and secure
- To always remain on the premises when counselling is taking place.
- Following safety procedures in the event of an emergency
- Light cleaning duties as required

**PERSON SPECIFICATION**

**Skills, Knowledge and Experience**

**Essential**
- Excellent reception and administrative skills
- Good IT skills, using Microsoft O365
- Be patient and understanding when dealing with people who may be anxious or upset.
- Ability to plan and prioritise work
- Ability work effectively within a team
- Client-centred approach to service delivery and ability to deal sensitively with the public
- Be flexible to meet service requirements and willing to travel to different locations if necessary
- Commitment to Equal Opportunities
- Commitment to the mission and work of Relate

for further information Please call 0121 643 1638

**Job Type**: Part-time
Part-time hours: 9 per week

**Salary**: £11.00 per hour

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Birmingham, United Kingdom Edgbaston Dental Centre Full time

    We have a great opportunity for a Receptionist with a passion and commitment for providing the best customer care possible to patients to join our experienced, friendly team in Edgbaston. The hours would be from 5pm to 8pm Monday to Thursday. Teamwork and respect are vital and professional development is actively encouraged at every level. **We are...


  • Birmingham, United Kingdom CVS UK Ltd Full time

    We have a fantastic opportunity for an Evening Receptionist to join our team here at YourVets Sheldon! This is a part time position (20/30 hours per week), working the below: - Tuesday - Friday (finishing at 7pm) - The start time to be discussed, dependent on the number of hours per week - 1 in 4 Saturdays (8:30am - 5pm) As a Receptionist, you will...

  • Medical Receptionist

    3 weeks ago


    Birmingham, United Kingdom EJ Connect Limited Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions. Our Mission is to connect great organisations with even greater people. **Medical Receptionist** - **GP Surgery**: - **Erdington**: - **SystmOne**: - **Part Time - 30 hours**: - **Temp - Perm** **The role of...

  • Medical Receptionist

    1 month ago


    Birmingham, United Kingdom EJ Connect Limited Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions. Our Mission is to connect great organisations with even greater people. **Medical Receptionist** - **GP Surgery**: - **Birmingham**: - **SystmOne**: - **Full Time**: - **Permanent** **The role of the Medical...

  • Receptionist

    1 month ago


    Birmingham, United Kingdom Bracebridge Care Group Full time

    Job Advert **Receptionist** **30 Hours per week which will** include alternate weekends** **£10.72 per hour** **The Oaks, Rubery Lane, Rubery, Birmingham, B45 9AY.** The Oaks is so much more than a home - it is an integral part of the local community. Located in Rubery, a popular and attractive suburb of South Birmingham. The Oaks offers a welcoming...

  • Receptionist

    1 month ago


    Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    **Receptionist** **SA/BCR/10754** **Birmingham City Centre** **£23,000-£25,000** *** Bell Cornwall Recruitment is proud to be assisting a national civil engineering company in its search for a personable and well-presented receptionist! The role will potentially expand beyond the front desk and involve some administrative work, with the opportunity...

  • Receptionist

    4 weeks ago


    Birmingham, United Kingdom Ibis Hotels Full time

    As Receptionist at Ibis Styles - Birmingham Centre, you will be the first friendly face our guests will see when they walk through our doors. You’ll help them check in smoothly, ensuring they have everything they need at the beginning of their stay to make their time with us as enjoyable as possible. You'll share local knowledge whilst maximising revenue...

  • Medical Receptionist

    2 weeks ago


    Birmingham, United Kingdom EJ Connect Limited Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions. Our Mission is to connect great organisations with even greater people. **Medical Receptionist** **Birmingham** **Full Time** **Permanent** **£22,800 pa** **8:30 - 17:00** **The role of the Medical...

  • Medical Receptionist

    3 weeks ago


    Birmingham, United Kingdom Scott Arms Medical Centre Full time

    Job description **Company description** We are a dynamic and forward thinking large GP Practice. We have a vacancy for a Receptionist to support our existing staff. This is a busy role, duties include front of house, receptionist, administrative and telephony duties. **Job description** The position will require someone that can work well under pressure,...

  • Medical Receptionist

    4 weeks ago


    Birmingham, United Kingdom Scott Arms Medical Centre Full time

    Job description **Company description** We are a dynamic and forward thinking large GP Practice. We have a vacancy for a Receptionist to support our existing staff. This is a busy role, duties include front of house, receptionist, administrative and telephony duties. **Job description** The position will require someone that can work well under pressure,...

  • Receptionist

    4 weeks ago


    Birmingham, United Kingdom Living Haven Ltd Full time

    Job Description: Evening Receptionist Shifts: 4pm to 9pm, 5 pm to 11pm, Weekend Availability (Mornings) **Duties**: - Greet and welcome visitors in a professional and friendly manner - Answer or direct phone calls to the appropriate staff member - Manage and distribute incoming and outgoing mail, packages, and deliveries - Perform data entry tasks to...

  • Receptionist

    4 weeks ago


    Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    **Salary**: £20,000 - £23,000 Location: Birmingham City Centre Reference: BCR/KM/10627 Bell Cornwall recruitment have an exciting opportunity for a Receptionist to join a leading Law Firm based in Birmingham City Centre. We are looking for a positive, proactive and enthusiastic individual who thrives on helping people. **Responsibilities** - Be the...


  • Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    Various ongoing temporary receptionist opportunities! £11.44/hour upwards West Midlands- Birmingham City Centre most often Bell Cornwall Recruitment requires a number of candidates for various exciting temporary receptionist roles working for well established clients in Birmingham across a range of sectors. We recruit for more ongoing temporary...

  • Receptionist

    4 weeks ago


    Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    **Receptionist** **£20,000** **Birmingham** **BCR/TH/10877** - Bell Cornwall Recruitment are looking for a professional and personable Receptionist to join a well-established Law Firm based in Birmingham City Centre. The role involves Reception, Administration and Typist responsibilities so will offer variety and enable you to further develop your...

  • Receptionist

    2 weeks ago


    Birmingham, United Kingdom Ibis Hotels Full time

    As Receptionist at Ibis Styles - Birmingham Centre, you will be the first friendly face our guests will see when they walk through our doors. You’ll help them check in smoothly, ensuring they have everything they need at the beginning of their stay to make their time with us as enjoyable as possible. You'll share local knowledge whilst maximising revenue...


  • Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    **Various ongoing temporary receptionist opportunities!** **£10.90/hour upwards** These roles offer a great chance to gain experience within a corporate environment, and a chance to build your CV whilst making money! **Receptionists may be required to**: - Greet visitors, delivery drivers and couriers and create a welcoming environment - Answer phones,...

  • Receptionist

    1 month ago


    Birmingham, United Kingdom Living Haven Ltd Full time

    Job Description: Evening Receptionist Shifts: 4pm to 9pm, 5 pm to 11pm, Weekend Availability (Mornings) **Duties**: - Greet and welcome visitors in a professional and friendly manner - Answer or direct phone calls to the appropriate staff member - Manage and distribute incoming and outgoing mail, packages, and deliveries - Perform data entry tasks to...

  • Receptionist

    4 weeks ago


    Birmingham, Birmingham, United Kingdom Ibis Hotels Full time

    As Receptionist at Ibis Styles - Birmingham Centre, you will be the first friendly face our guests will see when they walk through our doors. You'll help them check in smoothly, ensuring they have everything they need at the beginning of their stay to make their time with us as enjoyable as possible. You'll share local knowledge whilst maximising revenue and...

  • Receptionist

    3 weeks ago


    Birmingham, United Kingdom Bank Birmingham Restaurant Bar & Grill Full time

    We are looking for an experienced receptionist to join our fantastic team at Bank Birmingham. The role will include evening and weekend work. You will work as part of a large team and report to the reception manager. The role will include taking phone calls, deposits, working in a fast place environment among other duties. Must be computer literate as...

  • Receptionist

    4 weeks ago


    Birmingham, Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    Job Title: ReceptionistSalary: Up to £23,000Location: Birmingham General Reception duties and maintenance of the reception area. Ensuring all catering and presentational requirements are met for all (meeting) room bookings. As well as ensuring this is done correctly for any external meetings. Arranging travel and bookings. Invoicing and Expenses. Assisting...