Front of House Staff
6 days ago
**About Us**:
The Horton Arms is a well-loved traditional British pub in Chadderton, renowned for its cozy atmosphere and high-quality, home-cooked meals. We pride ourselves on our friendly service and strong community ties, making us a favorite spot among locals and visitors alike.
We are looking for enthusiastic and service-oriented Front of House Staff to join our team. This role is pivotal in creating a welcoming environment and ensuring our guests receive outstanding service throughout their visit.
**Responsibilities**:
- Greet and seat guests promptly with a warm smile.
- Take orders accurately and provide menu recommendations as needed.
- Serve food and beverages efficiently, adhering to our high standards.
- Handle transactions and operate the cash register.
- Maintain cleanliness and organization in the dining and bar areas.
- Resolve any customer issues with professionalism and patience.
**Requirements**:
- Previous experience in a similar role is preferred but not essential.
- Excellent communication and interpersonal skills.
- A friendly, outgoing personality and a genuine desire to provide hospitality.
- Ability to work effectively in a team.
- Flexible availability, including weekends and daytime hours (preferred).
**Selection Process**:
- Short telephone interview followed by a trial shift.
**Benefits**:
- Competitive hourly wage plus tips.
- Opportunities for professional growth and training.
- Staff discounts on food and beverages.
- Friendly and supportive work environment.
If you have a passion for hospitality and enjoy working in a bustling pub environment, we would love to meet you. We are specifically looking for two new team members to join our daytime staff. Please submit your resume and a brief cover letter explaining why you are a great fit for the Horton Arms team.
**Job Types**: Full-time, Part-time
Pay: £11.44 per hour
Expected hours: 20 - 40 per week
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
Day range:
- Monday to Friday
- Weekend availability
Physical setting:
- Bar
- Pub
- Restaurant
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
**Experience**:
- Hospitality: 3 years (required)
- Customer service: 3 years (required)
Work Location: In person
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