Customer Service Advisor
5 months ago
Our Client, a leading car manufacturer are currently looking for a **Customer Service Advisor** to join the business based out of their **Sidcup **Dealership for a 12 month fixed term contract.
This role would be ideal for anyone with an interest in the **Automotive **industry, or an experienced **Sales/Customer Service Advisor** looking to increase their OTE.
**About the role**
- Communicate with the customer in a variety of chosen methods
- Talk and listen to inbound customer calls to fully understand their requirements
- Work with the Sales Executives to ensure the database is up to date
- Ensure that the customer’s information is recorded and updated
- Guarantee all appointments are scheduled clearly in the Sales Executives diary
- Give them all relevant information around our client’s current vehicles and offers
- Contact all customers within the agreed service level agreement
- Demonstrate the most suitable options to the customer, encouraging them to experience the product
**About you**
- Excellent levels of customer service
- Computer literate
- Have experience in sales and/or customer service (Essential)
- Precise planning and organisational skills
- Work efficiently under pressure and to set targets
- Be polite, friendly and persuasive
- Have excellent rapport building skills
**About the company**
- Fantastic career progression
- Market leading benefits including healthcare, pension and company lease scheme
- Great training and development
- Fun, friendly working environment
**About Our Client**
Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further.
**What’s Next?**
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: £20,000.00-£29,000.00 per year
Work Location: In person
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