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Patient Pathway Coordinator

4 months ago

SouthendonSea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

Colposcopy has a fantastic opportunity for you to join our friendly, supportive team as a Patient Pathway Coordinator.

You will work within the Woman's clinic at Southend Hospital, facilitating the smooth running of the Colposcopy and Screening service

Your role will be to manage the patient journey by ensuring that coordinated and streamlined administrative processes revolve around the patient and their individual needs.

Your role is to provide administrative support to all clinical staff within the clinical area including: Consultants, Nurse Specialists and Consultants ensuring effective co-ordination of their diaries etc. this may include cancellation and reinstating of clinics in line with planned and unplanned leave. Being first point of Patient contact when booking appointments etc.

You will support the clinical team, working closely with the Nurse Colposcopist, Service Manager, and other staff, in that they are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g. in line with the current NNU KPIS

You will be expected to provide cross-cover for other patient Pathway Coordinators to ensure a consistent and effective administration service is maintained at all times. Which could involve travelling to other sites across MSE. You will complete and distribute the weekly Failsafe report, type up GP and Patient letters, book appointments, put referrals onto the system, filing and all other administration duties that is required of the service.

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers. In line with this you may be expected to cross cover other sites with the MSE Trust when the needs of the service require

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Are you an experienced administrative looking for a change? Then we would like to hear from you.

Please see the attached JD for further details.