Wellness Sales Coordinator/front of House

3 weeks ago

London, United Kingdom LondonCryo Full time

**POSITION**: Sales Executive wanting to move into wellness. Must be available on weekends

**REPORTING TO**: Entry level position

**ABOUT**: LondonCryo: LondonCryo is passionate about health and wellness. We have created something special using the latest technology to improve people’s lives. We specialise in providing whole body cryotherapy treatments for sports, fitness, This is a fantastic opportunity for a bright, creative, switched on person. Someone who is willing to take on challenges and can hit the hit the ground running.
**JOB DESCRIPTION**
LondonCryo specialises in providing Whole Body Cryotherapy treatments for sports, fitness, anti
- ageing, beauty and pain management. maintain our high service standards we are committed to hiring people with true customer focus, proven sales background and a personal interest in health and wellbeing. CRM and communications platforms, social media, direct and electronic communications and campaigns.

**RESPONSIBILITIES**:

- Provide consistent, professional, courteous service
- Provide knowledge and experience based advice to satisfy customer enquiries
- Be able to meet individual sales and service targets whilst contributing to overall company goals
- Manage post-sales administration and follow-up in an organised and timely manner
- Communicate both verbally and in writing in a professional manner
- Respond to client requests in a timely manner
- Accurately record key sales and customer information in databases
- Be able to provide clear, accurate feedback from customers and suppliers in order to improve the customer experience and LondonCryo service levels
- Keep informed and educated on business and developments in the health/wellness sector
- Creating and loading cryotherapy, other web content and images
- Assisting with keeping contact software current and supporting social media campaigns
- **PREREQUISITES**
- Proven sales ability and experience in working in a results driven environment (preferably within retail or health and wellness industry)
- Proactive approach and ability to develop relationships with both businesses and the consumer
- Enthusiasm for health and fitness / proactively engaged in health and wellness
- Strong written and verbal communication skills
- Your role will be working predominately Monday — Friday, however the occasional weekend maybe required over peak seasons or to assist with events etc. **IT savvy, strong working knowledge of Word, Excel, Outlook ** Good grasp of English language — verbal & written, excellent communication & interpersonal skills
- **Excellent telephone manner**:

- Genuine passion and interest in nutrition, health, fitness and wellness
- Punctuality and accuracy is important
- Be proactive and forward thinking
- Must have lots of initiative, energy and a “can-do” attitude
- Able to work as a team and also autonomously
- Great team spirit
- Copywriting/blogging experience is a bonus
- Experience on computerised booking and reservations systems, preferably MindBody

Ability to work and contribute in a team atmosphere; Experience working in an environment with specific performance targets; Strong negotiating skills; Strong personal organisational skills; Attention to detail

**Job Types**: Part-time, Permanent, Zero hours contract
Part-time hours: 20 per week

**Salary**: £12.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- Sales: 1 year (preferred)

Work Location: One location

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