Project Coordinator

6 months ago


Lancaster, United Kingdom VisionsLive Limited Full time

**About Us**:
We are a leading trusted provider of online qualitative research tools and services based in the heart of Lancaster. We provide online platforms for market research agencies that allow them to set up qualitative research projects - for groups/communities or for one-on-one interviewing and ethnography work.

**We Need**:
VisionsLive are on a journey of expansion and require a project co-ordinator to join our team in a permanent role working in Lancaster, UK. You would be responsible primarily for co-ordinating on-line qualitative market research projects based on client need. The job holder will also be part of a customer support team and will therefore need to build and maintain a strong working knowledge of all VisionsLive products and services.

**Duties & Responsibilities**:

- Work closely with department leaders to ensure smooth day to day delivery of our services.
- Review projects processed from the sales department and establish client needs..
- Project Co-ordination - Scheduling Works - Diary Management.
- Creating projects using VisionsLive products
- Liaising with recruiters, moderators and translation services
- Providing support during and after online Research Sessions
- Delivering product training to clients and moderators
- Creating demo boards
- Managing the Incentive process
- Clearly explain technical matters to non-technical users verbally and in writing, maintaining true professionalism at all times.
- Co-ordinating resources over simultaneous projects

**Skills Required**:

- Excellent Communicator
- Proactive
- Problem Solving
- Process minded
- Excellent organisational skills
- Strong team player
- Highly self-motivated
- Confident and professional

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Company pension
- Flexitime
- Free parking
- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Application deadline: 20/06/2022


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