IT - First Line Analyst

2 days ago


Manchester, United Kingdom Hays Specialist Recruitment Limited Full time

First Line Analyst role based in Manchester, £132.12/day Paye for a major transportation client.
First Line Analyst role based in Manchester, £132.12/day Paye for a major transportation client
Your new company
A leading Independent IT Infrastructure and Services Consultancy is looking for an experienced First Line Analyst for a contract position with a major transportation client in central Manchester to start ASAP, earning £132.12 per day Paye
Your new role
You'll work in an IT Service Desk environment with First Line Analysts, earning £11.36 per hour, being point of contact and providing responsive technical support for IT related queries. Working to SLA's, you will thrive on resolving customers problems andmeeting their expectations.
What you'll need to succeed
Previous experience in an IT Support role dealing with complex customer IT issues is essential. You will be highly organised and self-motivated, skilled in logical problem solving, with a great attention to detail. Through your excellent communication you willbuild customer confidence by giving complex technical instructions in a clear manner. Your proficiency in desktop software and awareness of service management disciplines will be desirable.
What you'll get in return
You will be working from home to start, for a reputable company based in city center from Monday-Friday, Due to demand you are required to be flexible, and able to cover the hours of 7:00 to 21:00 over a 35 hour working week, while earning a salary of £11.36per hour.
What you need to do now
If you're interested in this role, please forward an up-to-date copy of your CV, or call us now.
For more information about the role, or for a confidential discussion about what you are looking for, please contact me on the details below.


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