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Business Administrator

5 months ago

Watton, United Kingdom Norse Group Full time

NorseCare, part of the Norse Group are Norfolk’s largest Care provider, delivering our services to a number of sites across the county. We support the dedicated service our operational teams provide with exceptional office support.

We currently have the exciting opportunity for a Business Administrator to join our busy team on-site at Linden Court in Watton on a permanent basis, working 40 hours per week Monday to Friday 08:30-17:00.

As Business Administrator you will be primarily responsible for providing a professional, efficient service for all enquiries, either from private clients or via local authority referrals alongside managing all associated correspondence to ensure a smooth admission process into the home and accurate recording of all admission/discharge residents’ data.

You will support the Care Home with efficient administration which aids the smooth running of the home and contributes to the high level of care delivered, this will include;
- Providing guidance and support to the Home Managers with regards to rota management, ensuring staff levels are appropriate to deliver the level of care expected
- Collating and processing payroll information, including completing weekly/monthly returns
- Undertaking purchase ledger responsibilities
- Processing HR documentation and supporting the compliance requirements for new staff
- Maintaining & reconciling a petty cash account and other cash-based accounts in line with the NorseCare policy
- Provide generalist clerical and administrative support for the home as appropriate including daily reception duties

Please find attached Job Description and Person Specification for further detail. Please note, this position is not available for remote-working.

**Your Experience**:
We are looking for a driven, personable and proactive individual to join the team. We will also need you to have:

- Extensive experience within an administrative role or customer service driven environment
- Good understanding of Microsoft office including use of Word, Excel and Outlook
- Excellent timekeeping and ability to meet deadlines
- High levels of customer care

**We Offer**:

- Competitive rates of pay with excellent benefits
- Enhancements for working weekends and Bank Holidays
- Annual Leave entitlement plus bank holidays
- An enhanced DBS check paid for by NorseCare.
- Clearly defined progression routes supporting career development, offering fully funded NVQ Level 2-3 qualifications (after probation)
- Full induction and training programme including specialist training.
- Reward & Recognition scheme, including the opportunity to be awarded Love2Shop vouchers

**_Our core values are at the heart of everything we do. We expect all our employees to embrace and share our values:_**

***Compassion - Aspiration - Respect
- Empowering