Retail Customer Service Representative
6 months ago
**Location**
Cardiff, CITY ROAD, CF24 3BL
**Salary**
£10.50
**Hours**
16
- People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.- If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way**You will be responsible for**:
- Welcoming customers with a friendly face
- Processing bets and assisting with customer queries
- Helping customers by demonstrating how to use betting terminals
- Building relationships with our customers and providing an excellent customer service
- Championing safer gambling at all times
- Supporting managers with shop displays and opening / closing activities as required
**Working Patterns**:
- Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday
**What do you need to be successful?**
- Age 18+ (it’s a legal requirement)
- Have a passion for delivering great customer service
- Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life
**What's in it for you?**
- We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:
- **_Working hours_**: We’ve a range of full and part-time hours on offer.
- **_Compensation_**: We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.
- **_Holiday entitlement:_** You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.
- **_Pension plan_**:We’ll match your pension contributions to 4%.
- **_Perks and discounts_**: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.
- **_Subsidised travel_**:For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.
- **_Training and development_**: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.
**What happens next?**
**Who are we?**
- With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966 - and our Retail team sit right at the heart of our high-street experience.- Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and go one better, for yourself and for William Hill.
-
Customer Service Representative
7 days ago
Cardiff, Cardiff, United Kingdom United Parcel Service of America, Inc Full timeJob OverviewUnited Parcel Service of America, Inc is committed to a policy of treating individuals fairly and recruiting based on merit. We are seeking a highly motivated Customer Service Representative to join our team in Cardiff.About the RoleThis is a permanent position with a competitive salary of £25,000 - £30,000 per annum. You will be responsible...
-
Retail Customer Service Representative
1 month ago
Cardiff, Cardiff, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Retail Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Cardiff, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register...
-
Customer Service Representative
4 weeks ago
Cardiff, Cardiff, United Kingdom AF Blakemore & Son Ltd Full timeCustomer Service RepresentativeWe are seeking a Customer Service Representative to join our team at SPAR Hoo. As a Customer Service Representative, you will be the first point of contact for customers, providing a positive and friendly service. You will be responsible for processing customer purchases efficiently and accurately, maintaining a clean and...
-
Customer Service Representative
1 month ago
Cardiff, Cardiff, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Cardiff, we're seeking a skilled Customer Service Representative to deliver exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflows, and collaborating with team members to meet and exceed goals.Key Requirements:High school diploma or...
-
Customer Service Representative
23 hours ago
Cardiff, Cardiff, United Kingdom AF Blakemore & Son Ltd Full timeCustomer Service Representative / Post Office Counter Clerk OpportunityWe are seeking a highly motivated and customer-focused Customer Service Representative / Post Office Counter Clerk to join our team at SPAR Hoo. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting our store...
-
Customer Service Representative
7 days ago
Cardiff, Cardiff, United Kingdom Tenpin Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Tenpin. As a key member of our staff, you will provide exceptional customer service, ensuring that every guest has an enjoyable experience in our center.The ideal candidate will have excellent communication skills, be flexible with their working pattern, including evenings...
-
Customer Service Representative
3 weeks ago
Cardiff, Cardiff, United Kingdom United Parcel Service of America, Inc Full time["Job Description:At United Parcel Service of America, Inc., we are seeking a skilled Clerk-Front Desk to join our team. As a key member of our front-line staff, you will be the first point of contact for our customers, providing a warm and welcoming experience.Responsibilities:Field customer concerns and queries in a professional and courteous...
-
Customer Service Representative
2 weeks ago
Cardiff, Cardiff, United Kingdom NEXT Full timeAbout UsAt NEXT, we're passionate about delivering exceptional customer experiences and providing our customers with the best possible service. We're looking for a talented Customer Service Representative to join our team.The RoleThis is an exciting opportunity to work in a fast-paced environment, offering outstanding service and excellent stock operations...
-
Customer Service Representative
4 weeks ago
Cardiff, Cardiff, United Kingdom Yours Full timeCustomer Service Representative - Yours Clothing To succeed in this role, you will need to be passionate about delivering exceptional customer service and a warm, friendly personality is essential. You will be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand. Key...
-
Customer Service Representative
6 months ago
Cardiff, United Kingdom Yolk Recruitment Full time**Customer Service Representative** *** Yolk Recruitment are working with a leading financial services company on the outskirts of Cardiff to help them find friendly and driven Customer Service Advisors to join their small team that supports their customers with account queries. This company are a dynamic and innovative force that's transforming the way...
-
Customer Service Representative
6 months ago
Cardiff, United Kingdom Kent Recruitment Bureau Full timeCardiff | Work from home | £500-£1000 Permanent | Full-time / Part-time | **Vacancy**:Customer Service Representative **Salary**:£500-£1400/month **Location**:Anywhere in the UK We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home or who would like to earn an...
-
Customer Service Representative
5 months ago
Cardiff, United Kingdom Kent Recruitment Bureau Full timeCardiff | Work from home | £500-£1000 Permanent | Full-time / Part-time | **Vacancy**:Customer Service Representative **Salary**:£500-£1400/month **Location**:Anywhere in the UK We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home or who would like to earn an...
-
Customer Service Representative
6 months ago
Cardiff, United Kingdom Three Arches Services Ltd Full time**About us** Three Arches Services Ltd is a small business in Cardiff. We are a professional garage with outstanding values and customer care. Our work environment includes: - Modern office setting Overview: We are seeking a dynamic Customer Service Representative to join our team. With exceptional communication skills and a passion for providing...
-
Customer Service Representative
1 month ago
Cardiff, Cardiff, United Kingdom Ritz Recruitment Full timeWe are seeking a skilled Customer Service Representative to join our team at Ritz Recruitment. As a Customer Service Representative, you will be responsible for handling customer contacts by telephone, email, and Live Chat.Key Responsibilities:Effectively handle inbound calls regarding insurance and accurately record the outcome of each contact.Manage...
-
Customer Delivery Representative
6 months ago
Cardiff, United Kingdom Vans Direct Full time**Job Title**: Customer Delivery Representative **Employment type**:Fixed Term - Full Time **Location**:Cardiff, Cardiff, UK **City/Town**: Cardiff **Postcode**:CF11 8AQ **Salary**:£26,000 per annum **_Are you looking to start your career, then join the industry leading and award winning Bestway Vans Direct ('Grocer’s Logistic Supplier of the Year...
-
Customer Service Executive
6 months ago
Cardiff, United Kingdom V12 Retail Finance Full timeWe know that our people are our biggest investment and finding the right people who will put our customers first and provide world class service is a tough job which is why, when we find talented people, we want to develop them and enable them to grow a career with us, not just fill a seat in a contact centre. At V12 Retail Finance we offer a multitude of...
-
Customer Service Representative
6 months ago
Cardiff, United Kingdom Lantern Debt Recovery Services Full time**CUSTOMER SERVICE REPRESENTATIVE** **Salary £21,000.00 PLUS bonus AND benefits** **Full time opportunities with rotating shift patterns** **Based at either our Cardiff or Llanelli office - whichever suits you best!** Are you an experienced **Customer Service Advisor** or **Contact Centre Agent **looking for something 'more’ in your next role? Are you...
-
Customer Service Representative
5 months ago
Cardiff, United Kingdom OCR Solutions Full time**Customer Service Representative - Cardiff** Responsibilities and Duties Quoting Clients based on system generated pricing Adhering to Client agreed Service Level Agreements Supporting Team Members within the business Liaising with employed drivers as a well as external suppliers Negotiate rates with suppliers Monitoring bookings from start to...
-
Customer Service Representative
6 days ago
Cardiff, Cardiff, United Kingdom Terry Soot MG Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Terry Soot MG. As a customer-facing professional, you will be responsible for providing exceptional service to our clients' customers.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to build rapport quickly with customers....
-
Customer Services Representative
6 months ago
Cardiff, United Kingdom Atradius Full timeSalary £28,213.00 36 hours per week (Monday - Friday) Atradius The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on...