Product Investigator

6 months ago


Witney, United Kingdom Digby Morgan Full time

summary
- _ witney, south east_
- _ £10.00 - £11.50 per hour_
- _ contract_- specialism
- customer services- sub specialism
- customer service- reference number
- PI-1
- job details

Role: Product Investigator

Location: Witney, OX29 0YL

Pay Rate: £11.80

Shift Hours: 7am - 7pm, 4 on 4 off

Contract: 12 months

Main Purpose Of Role
...
- Support functional area ensuring compliance to site and divisional procedures
- Support the development, implementation and improvement of Quality Systems for the Complaints Department to ensure effective and compliant processes and procedures which meet the needs of its customers
- Adhere to and manage team health and safety within the working environment and highlight any opportunities for improvement to the EHS team
- Ensure all communication, interpersonal interactions and business behaviours are consistent with the Client's Code of Conduct

Position Summary from Legacy System
- This field includes Main Responsibilities imported from Legacy System
- Processing of product returned by customers to the Complaint Handling Group
- Laising with Customer Service organisations as appropriate

Main Responsibilities
- Conduct investigations on customer returned product in accordance with site and divisional procedures
- Proactively support the implementation of new and / or improved processes Communicate in a professional manner with colleagues worldwide

Randstad Business Support is acting as an Employment Agency in relation to this vacancy.

show more

Role: Product Investigator

Location: Witney, OX29 0YL

Pay Rate: £11.80

Shift Hours: 7am - 7pm, 4 on 4 off

Contract: 12 months

Main Purpose Of Role
- Support functional area ensuring compliance to site and divisional procedures
- Support the development, implementation and improvement of Quality Systems for the Complaints Department to ensure effective and compliant processes and procedures which meet the needs of its customers
- Adhere to and manage team health and safety within the working environment and highlight any opportunities for improvement to the EHS team
- Ensure all communication, interpersonal interactions and business behaviours are consistent with the Client's Code of Conduct

Position Summary from Legacy System
- This field includes Main Responsibilities imported from Legacy System
- Processing of product returned by customers to the Complaint Handling Group
- Laising with Customer Service organisations as appropriate

Main Responsibilities
- Conduct investigations on customer returned product in accordance with site and divisional procedures
- Proactively support the implementation of new and / or improved processes
- Communicate in a professional manner with colleagues worldwide...

Randstad Business Support is acting as an Employment Agency in relation to this vacancy.

show more**skills**:

- customer care-
**education**:

- secondary school**key benefits**:
health and wellbeing
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