Outpatients Administration Clerk
5 months ago
Detailed job description and main responsibilities Deal with all telephone calls relating to the outpatient appointment and booking system, ensuring all calls are dealt with in a polite, pleasant and professional manner. Book all new, follow-up and elective appointments according to the Patient Access policy ensuring that all appointments are made using direct booking systems and within waiting time targets. Record patients on the Lorenzo system according to data quality standards and the Patient Access Policy. To act as a first point of contact for dealing with enquiries and take action as necessary liaising and effectively communicating at all levels using written, oral and electronic methods.
To ensure, wherever possible, that all documentation is up-to-date, in an orderly fashion and available whenever decisions are being made, reporting exceptional circumstances where necessary. To continually contribute to patient and business improvement Agendas. This will require undertaking any project work as directed including obtaining information using current systems and share ideas for potential service improvement. To assist with the implementation and maintain an efficient office management system/procedures to enable the Department to optimise their standards of service.
Support team members. This will require undertaking appropriate staff training and development as required, providing cross-cover on a reciprocal basis in the absence of colleagues and providing day to day supervision where required. Registration of internal referrals Management of e-referrals on the Electronic Referral Service (eRs) Booking of all patient appointments in line with Trust and National targets Contacting patients for short notice appointments aiding clinic utilisation Managing the external Outpatient letter system Managing the NHS mailbox for IPTs Referral verification (chasing missing referrals) Contacting patients to inform them of short notice clinic cancellations / reschedules Greet patients check and update personnel details if necessary on Lorenzo and attend into relevant clinic. Direct patients to appropriate areas.
To ensure that Consultants are aware of any patients who DNAd clinic appointment and undertake action as required. To open and sort Outpatients post daily and to take appropriate action. To provide cover in any other team or department within the Directorate if required
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Outpatients Administration Clerk
5 months ago
Nuneaton, United Kingdom George Eliot Hospital NHS Trust Full timeJob Title -Outpatient Administration Clerk - Call Centre Hours per week-22.5 hours per week x3 posts Permanent Salary-£22,383 Per Annum pro rata We have an exciting opportunity to join our Outpatients Administration team on a part time permanent basis. 3x part time posts; Working week after training period will be as follows **Post 1**: Monday...
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Outpatients Administration Clerk
6 days ago
Nuneaton, United Kingdom George Eliot Hospital NHS Trust Full timeJob summary Job Title: Outpatient Administration Clerk - Call Centre Hours per week: hours per week (2x part-time posts) Perm/Fixed Term: Permanent Salary: £22,383 per annum pro rata Closing Date: 30th November 2024 Interview Date: 12th December 2024 We have an exciting opportunity to join our Outpatients Administration team...
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Outpatients Booking Clerk
5 days ago
Nuneaton, United Kingdom George Eliot Hospital NHS Trust Full timeJob summary Job Title : Outpatient Booking Clerk Hours per week: hours per week (full time hours worked over 5 days Monday-Friday) Perm/Fixed Term: Permanent Salary: £23,615 per annum Closing Date: 30th November 2024 Interview Date: 12th December 2024 We have an exciting opportunity to join our Outpatients Administration team...
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Outpatients Booking Clerk
5 months ago
Nuneaton, United Kingdom George Eliot Hospital NHS Trust Full timeDeal with all telephone calls relating to the outpatient appointments and the booking system, ensuring all calls are dealt with in a polite, pleasant and professional manner. Book all new and follow-up appointments according to the Patient Access policy ensuring that all appointments are made using direct booking systems and within waiting time targets....
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Outpatients Booking Clerk
5 months ago
Nuneaton, United Kingdom George Eliot Hospital NHS Trust Full timeDeal with all telephone calls relating to the outpatient appointment and booking system, ensuring all calls are dealt with in a polite, pleasant, and professional manner. Book all new, follow-up and elective appointments according to the Patient Access policy ensuring that all appointments are made using direct booking systems and within waiting time targets...
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Outpatient Scheduling Specialist
3 days ago
Nuneaton, Warwickshire, United Kingdom George Eliot Hospital NHS Trust Full timeAbout the RoleWe are currently recruiting for an Outpatient Scheduling Specialist to join our Outpatients Administration team at George Eliot Hospital NHS Trust. As a key member of our team, you will be responsible for managing outpatient appointments, communicating with patients and clinicians, and ensuring that all administrative tasks are completed...
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Financial Administrator
1 month ago
Nuneaton, Warwickshire, United Kingdom AWD online Full timeJob Title: Accounts Assistant / Purchase Ledger Clerk / Finance AdministratorWe are seeking a highly skilled and experienced Accounts Assistant / Purchase Ledger Clerk / Finance Administrator to join our team at AWD online. The successful candidate will be responsible for reconciling supplier statements, resolving queries between statement and purchase...
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Administrative Support Officer
3 days ago
Nuneaton, Warwickshire, United Kingdom George Eliot Hospital NHS Trust Full timeJob ResponsibilitiesAs an Administrative Support Officer in our Outpatients Administration team, you will play a vital role in supporting the smooth running of our outpatient services. Your responsibilities will include:Managing outpatient appointments, communicating with patients and clinicians, and ensuring that all administrative tasks are completed...
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Ward Administrator
5 months ago
Nuneaton, United Kingdom George Eliot Hospital NHS Trust Full timeMAIN DUTIES AND RESPONSIBILITIES To make appointments for patients when they are discharged if required. To ensure that transport is booked for patients to be taken home when discharged if required. Take lead responsibility for ward requisitions and maintaining the ward stationery. Photocopy information for the Nursing Team and as and when required. To be...
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Ward Administrator
5 months ago
Nuneaton, United Kingdom George Eliot Hospital NHS Trust Full timeTo make appointments for patients when they are discharged if required. To ensure that transport is booked for patients to be taken home when discharged if required. Take lead responsibility for ward requisitions and maintaining the ward stationery. Photocopy information for the Nursing Team and as and when required. To be responsible for the general...
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Ward Clerk
6 months ago
Nuneaton, United Kingdom George Eliot Hospital NHS Trust Full timeTo ensure that all patients notes are kept up to date and filing is filed in the notes in line with the George Eliot Hospital Medical Records Policy. To provide an efficient and professional clerical service to the Midwifery, Medical and Surgical Teams To communicate with internal and external professional bodies, e.g. other NHS Trusts, Coroner, Police,...
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Patient Administration Team Leader
5 days ago
Nuneaton, Warwickshire, United Kingdom George Eliot Hospital NHS Trust Full timeAbout George Eliot Hospital NHS TrustWe are a leading healthcare provider in the region, committed to delivering high-quality patient care and excellent service. Our team is passionate about making a difference every day.Job OverviewThis exciting opportunity has arisen for a Patient Administration Team Leader - Healthcare Operations Manager to join our...
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Booking Clerk/receptionist
5 months ago
Nuneaton, United Kingdom George Eliot Hospital NHS Trust Full timeMain duties and Responsibilities To negotiate dates for procedures with patients, both in person and by telephone in accordance with agreed protocols. To draw up lists for operation sessions, in accordance with agreed protocols. To reschedule appointments and lists as necessary, according to agreed protocols. To provide information to patients about booking...
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Administration Clerk
4 hours ago
Nuneaton, United Kingdom George Eliot Hospital NHS Trust Full timeJob summary Job Title: Administration Clerk - Immunisation service Hours per week: Part Time - hours per week Perm/Fixed Term: Fixed Term -18 months (flexible days) Salary: £23,615 per annum Closing Date: 8th December 2024 Interview Date : 6th January 2025 **This post may close early due to high numbers of applications, so...
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Booking Clerk/Receptionist
2 days ago
Nuneaton, United Kingdom George Eliot Hospital NHS Trust Full timeJob summary Job Title: Booking Clerk/Receptionist Hours per week: hours per week (six days working Monday - Saturday) Perm/Fixed Term: Permanent Salary: £23,614 per annum Closing Date: Friday 29th November 2024 Interview Date: Tuesday 10th December 2024 This post may close early due to high numbers of applications, so you are...
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Booking Clerk/Receptionist
10 hours ago
Nuneaton, United Kingdom George Eliot Hospital NHS Trust Full timeJob summary Job Title: Booking Clerk/Receptionist Hours per week: hours per week (six days working Monday - Saturday) Perm/Fixed Term: Permanent Salary: £22,383 per annum Closing Date: 13th December 2024 Interview Date: 20th December 2024 **This post may close early due to high numbers of applications, so you are advised to...
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Medical Services Coordinator
3 days ago
Nuneaton, Warwickshire, United Kingdom George Eliot Hospital NHS Trust Full timeJob SummaryWe are seeking a highly organized and efficient Medical Services Coordinator to join our team at George Eliot Hospital NHS Trust. As a key member of our Outpatients Administration department, you will be responsible for providing exceptional administrative support in the booking and coordination of outpatient appointments.In this role, you will...
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Administration/Clerical Assistant
3 months ago
Nuneaton, United Kingdom George Eliot Hospital NHS Trust Full timeJob summary Job Title: Administration/Clerical Assistant Hours per week: Part time - hours per week Perm/Fixed Term: Fixed term: 12 months Salary: £22,383 per annum Please note if you commence in post prior to October 2024, you will be paid in line with 2023/2024 agenda for change pay scales. Closing Date: 20th September 2024 ...
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Logistics Operations Coordinator
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Asset Management Surveyor
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Nuneaton, Warwickshire, United Kingdom We Manage Jobs(WMJobs) Full timeWe are seeking an experienced Building Surveyor to join our Capital Projects Team within the Housing and Community Safety Directorate. As a Building Surveyor, you will be responsible for managing projects and planned programmes up to a value of circa £2m. This will involve acting as Contract Administrator, ensuring contracts are delivered in line with...