Administrative/retail Assistant

6 months ago


BerwickUponTweed, United Kingdom Thorburn Group (Berwick) Limited Full time

Hours of work will be Monday to Thursday 9am-4:30pm & Friday 9am-4pm.

**Duties**:

- Answer phone calls and transferring to the appropriate staff member
- General office administration including filing, taking messages, assisting managers
- Greet and assist customers in a friendly and professional manner
- Provide exceptional customer service
- Process customer transactions accurately
- Assist with inventory management
- Stay up-to-date on product knowledge

Qualifications:

- Previous retail or customer service experience preferred
- Strong communication
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Basic maths and English skills
- Proficient in data entry and computerized systems
- Excellent phone etiquette and customer service skills

At our company, we offer competitive pay and opportunities for career growth. Join our team of dedicated professionals who are passionate about providing exceptional service to our customers.

**Job Types**: Full-time, Permanent

**Salary**: From £12.00 per hour

Expected hours: 34.5 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Berwick-Upon-Tweed: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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