Passenger Service Agent
2 weeks ago
**Magnus Search in partnership with a well known Ground Handling company located at Bristol Airport are looking for Front of House Staff /Passenger Service Agents.**
This is a great opportunity for someone with previous customer service experiences and someone who enjoys working as an individual or part of a team.
**Duties and responsibilities**:
- Greeting and checking in of passenger’s baggage for their respective flights
- Checking passports, visa documentation and flight details
- Offering and aiding customers’ needs
- Direct customers to the right direction/assist if needed
- Reconciliation of passengers at Boarding Gates
**Skills required**:
- Good eye for the details
- Previous customer service experiences
- Great communication and interpersonal skills
- Patient and understanding
- Flexibility
- Passport or Birth Certificate
- UK Settled Status (If applicable)
- Proof of National Insurance
- Proof of (current) Address
- 5 Year Address History
- 5 Year Work Reference History
**Hours of work/Pay rates**:
- Part time position with permanent role opportunity
- **£11.50 **p/h
Overtime Rate (40+hrs): £17.25 ( x 1.5 Standard Rate )
- **Overtime premiums available**_
- 2 weeks paid training provided
- Hours may vary working on a **5 on 3 off pattern**
- Rota is 45 hours with overtime available
- Mixture of early and late starts.
An example of this Rota pattern could be;
**Day 1**: 03:00 - 12:00
**Day 2**: 04:00 - 13:00
**Day 3**: 05:00 - 14:00
**Day 4**: 1000 - 22:00
**Day 5**: 12:00 - 21:00
**Overtime is available**
**Flexibility will be required as there are some early starts and late finishes.**
Magnus Search are an employment business and operates as an equal opportunity’s employer. Authority to issue an advertisement in respect of the above-mentioned position has been obtained from the hirer concerned
**Job Types**: Full-time, Part-time
Part-time hours: 25-40 per week
**Salary**: £11.50-£17.25 per hour
Schedule:
- Overtime
Ability to commute/relocate:
- Bristol, BS48: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you able to work more than 20 hours per week?
Work authorisation:
- United Kingdom (required)
Work Location: One location
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