Customer Service Coordinator
2 weeks ago
Yeomans Volkswagen Van Centre Exeter
- Customer Service Coordinator- The Customer Service Coordinator role is critical in providing exceptional customer service. We have a fantastic opportunity for a Customer Service Coordinator To come and join us at our Yeomans Volkswagen Van Centre Exeter dealership. Our staff are knowledgeable and always happy to help customers delivering a seamless experience about the vehicles we work with, and we are always on hand to provide help and lend expertise for anything our customer needs.- This is a Full-Time, permanent role where you will be required to work Monday to Friday 8.30 am - 5:00 pm. We are offering a competitive salary plus a range of company benefits.**The general duties of the role**:
- Customer bookings and diary management
- Service work undertaken on the vehicle meets brand requirements
- Submission of all invoiced jobs via the 1 link platform
- Taking customer bookings
- Diary Maintenance
- Calling customers and helping with queries
- Assisting the accounts department with the service payments
- Maintaining professional and positive working relationships with all dealership and manufacture
- managers and colleagues
- Assisting in the effective administration of the Service Department
- Assist Service advisors with administration duties as and when required.
- For this role, we are looking for someone who has experience in data management, excellent organisation skills and excellent communication and interpersonal skills. You must also be PC literate with a working knowledge of administrative procedures. Motor Trade experience would be beneficial with a good knowledge of the ADP DMS.- In return, Yeomans offers a competitive salary, a supportive working environment with like-minded individuals, as well as the opportunity to grow within the business.#43019- Ref: Customer Service Coordinator
**Working Hours**
- Monday to Friday 8.30 am - 5:00 pm**Location**
- Yeomans Volkswagen Van Centre Exeter**Salary**
- Competitive Salary**Benefits**
**Closing Date**
- 02/08/2023
-
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