Customer Service Advisor in Exeter)

4 weeks ago


Exeter Devon, United Kingdom Kemp Recruitment Limited Full time

Job description

Job Role: Customer Service

Rota : Monday – Friday – DAYS

Salary: £25,000

The role of Customer Service in brief:

- Taking hire enquiries via telephone, email and our online ordering system.

- Process invoices, payments and bookings

- Support and develop of sub-contracting work, broker projects.

- Develop the network of sub-contractors

- Coordinating with the engineering and transport teams to ensure that the correct machines are ready and delivered to customer sites.

- Communicating effectively with other colleagues, and providing a helpful and friendly point of contact for depot enquiries.

The ideal candidate for Customer Service:

- Previous experience within customer service

- Good knowledge of Microsoft packages, and computer skills in general.

- Excellent Phone mannerism

- Good communication skills.

Next steps:

INDMG

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