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Insurance Administrator
4 weeks ago
OTE up to £28,000
We are currently looking to recruit an Insurance Administrator to work as part of our Customer Service team within General Insurance.
You will work well in a team environment whilst possessing the drive to maximize personal performance to ensure that activity levels and conversion rates are achieved.
You will be motivated and driven to succeed with a desire to deliver a high level of customer service whilst optimizing retention levels for the general insurance book.
**Roles and responsibilities to be successful as an Insurance Administrator**
- Driving results through exceptional service delivery and building relationships across new customers and existing contacts.
- Understand, support and increase sales, marketing campaigns and strategies
- Working across teams and with internal/external key stakeholders to build on business activity
- Streamline procedures and maximise efficiencies to improve the customer experience
- Maintain and deliver best practices to aligned mortgage lead generations, new business and related cross sales targets
**Skills and Experience to be successful as an Insurance Administrator**
- Proven success with a background in sales, providing high levels of customer service; Knowledge of general insurance is preferable.
- Proven ability to deal with customers over the telephone in a confident manner with the ability to work through customer objections.
- Strong negotiation and persuasion skills whilst ensuring customer empathy and understanding of customer requirements.
- Ambition and determination to succeed whilst delivering customer service excellence.
- Positive, self motivated and able to work on own initiative and deal with simultaneous activities.
- Computer literate.
**Connells Group**, one of the largest and most successful **estate agency** and **property services** providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines **residential sales** and **lettings** expertise with a range of services including **new homes**, **mortgage services**, **surveying**, **conveyancing** and more
CC00427
Job Reference: CC00427
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