Service Advisor

2 months ago


Prescot, United Kingdom Georgesons Full time

**Job Summary**

**Job description**

A competent Service Advisor is at the forefront of every successful dealership. Knowledgeable and passionate about customer service; we understand you are looking for your opportunity to work with an employer who truly appreciates what you have to offer.

**What you will be doing**
- You will ensure the highest level of customer satisfaction and care at all times when meeting and greeting customers
- Talking to customers about the services provided and what problems they are experiencing with their vehicle
- Answering incoming telephone calls and scheduling service and repair appointments
- Communicate to customers about the services being offered and to deal with customer service on an excellent level
- Monitoring the repair work to make sure the vehicle will be ready when promised and contacting the customer if any delays are expected
- Ensuring vehicles go through the workshop efficiently to its time order
- Documenting the repairs using the in-house computer software package
- Departmental administration and invoicing

**What we expect from you** **Excellent communication skills both face to face and over the phone**
- Strong organisational skills and excellent customer handling skills
- Someone who is fully committed to customer satisfaction and ensuring the correct procedures are carried out
- Able to manage significant workload both as part of a team and able to work on an individual basis
- Ability to build a rapport with customers and interpret their needs and requirements
- Automotive experience is not essential for this position

**In return, this is what you can expect from us **At Georgesons, we are absolutely committed to making sure our Colleagues have a great place to work, are excited and engaged in what they are doing and are rewarded for their achievements. Our fantastic benefits package consists of:

- A competitive salary
- 28 days’ holiday
- Opportunities for personal and career development
- Discounts on Vehicles and Servicing

**Salary**: £28,000.00 per year plus bonus

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00 per year

Schedule:

- Day shift

**Experience**:

- service advisor: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



  • Prescot, United Kingdom Service Care Full time

    **Job title -** Processing Customer Service Advisor **Location -** Merseyside (L34) **Hours**: 37 Hours a week **Contract - **Temporary - 4 months **Start Date**: ASAP **Pay Rate**:£12.15 - £13.50 p/h Our client is on the lookout for a Processing advisor to join their customer service team. This role is responsible for completing a range of rules-based...

  • Service Advisor

    3 weeks ago


    Prescot, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Merseyside **Town/City**: Prescott **Sector**: Service Department, Independent Garage **Salary**: £28000 - £30000 per annum **Job ref**: 130838 **Service Advisor** - ** Knowlsey**: - ** Independent Used Car Supermarket**: - ** Basic £26,000 - £28,000 - Experience depending + bonus**: - ** Monday - Friday 08:30aam - 17:30pm**: - ** 1...

  • Service Advisor

    3 weeks ago


    Prescot, United Kingdom Peoples Ford Full time

    We have a fantastic opportunity to join our Prescot Dealership as a Service Advisor. As a Service Advisor you will be an integral part of the customer experience, acting as the first point of contact for all Service customer enquiries and face to face interactions. You will be the link between our customers and the workshop. If you have a passion for...


  • Prescot, United Kingdom KC Group Full time

    **Customer Service Advisor**: **Responsibilities of the Customer Service Advisor**: - Responding to customer queries, both internal and external. - Coordinating engineers' diaries, sending them details of customers' issues. - Supporting and completing administrative tasks where necessary. - Escalating customer queries where necessary, following company...


  • Prescot, United Kingdom MyEnergy Solutions Full time

    MyEnergy Solutions is currently looking for an experienced customer service advisor for a large housing assocoation contract. MyEnergy Solutions operate within the energy efficiency sector from survey to installation. **Description** As Customer Service Advisor, you will be responsible for the following: - Book appointments on the phone with housing...

  • Housing Advisor

    4 weeks ago


    Prescot, United Kingdom Service Care Solutions Full time

    Housing Advisor Prescot, Merseyside Temporary - 4 Month Contract Full Time (37 Hours Per Week) We are seeking an adaptable, customer-focused and resilient Housing Officer to provide a high quality, Housing Management service to residents. Housing management experience is ideal but not necessary for this role. This role is responsible for the delivery of...

  • Housing Advisor

    4 weeks ago


    Prescot, United Kingdom Service Care Solutions Full time

    Housing AdvisorPrescot, MerseysideTemporary - 4 Month ContractFull Time (37 Hours Per Week)We are seeking an adaptable, customer-focused and resilient Housing Officer to provide a high quality, Housing Management service to residents. Housing management experience is ideal but not necessary for this role. This role is responsible for the delivery of an...

  • Housing Advisor

    1 week ago


    Prescot, United Kingdom Service Care Solutions Full time

    Housing AdvisorPrescot, MerseysideTemporary - 4 Month ContractFull Time (37 Hours Per Week)We are seeking an adaptable, customer-focused and resilient Housing Officer to provide a high quality, Housing Management service to residents. Housing management experience is ideal but not necessary for this role. This role is responsible for the delivery of an...

  • Housing Advisor

    3 weeks ago


    Prescot, United Kingdom Service Care Solutions Full time

    Housing AdvisorPrescot, Merseyside Temporary - 4 Month Contract Full Time (37 Hours Per Week)We are seeking an adaptable, customer-focused and resilient Housing Officer to provide a high quality, Housing Management service to residents. Housing management experience is ideal but not necessary for this role. This role is responsible for the delivery of an...


  • Prescot, United Kingdom General All-Purpose Plastics (GAP) Ltd Full time

    **Are you looking for something new in your career? If you're an experienced customer service advisor, we have some exciting news for you!** Our sales development team is expanding, and we're looking for outgoing, friendly, and motivated customer experience advisors to join us at our office Knowsley, Overbrooke Lane. **The Role**: As a customer experience...

  • Housing Advisor

    3 weeks ago


    Prescot, Merseyside, United Kingdom Service Care Solutions Full time

    Housing Advisor Prescot, Merseyside Temporary - 4 Month Contract Full Time (37 Hours Per Week) We are seeking an adaptable, customer-focused and resilient Housing Officer to provide a high quality, Housing Management service to residents. Housing management experience is ideal but not necessary for this role. This role is responsible for the delivery of an...

  • Housing Advisor

    3 weeks ago


    Prescot, Merseyside, United Kingdom Service Care Solutions Full time

    Housing Advisor Prescot, Merseyside Temporary - 4 Month Contract Full Time (37 Hours Per Week) We are seeking an adaptable, customer-focused and resilient Housing Officer to provide a high quality, Housing Management service to residents. Housing management experience is ideal but not necessary for this role. This role is responsible for the delivery of an...

  • Housing Advisor

    1 week ago


    Prescot, Merseyside, United Kingdom Service Care Solutions Full time

    Housing Advisor Prescot, Merseyside Temporary - 4 Month Contract Full Time (37 Hours Per Week) We are seeking an adaptable, customer-focused and resilient Housing Officer to provide a high quality, Housing Management service to residents. Housing management experience is ideal but not necessary for this role. This role is responsible for the delivery of an...

  • Housing Advisor

    1 week ago


    Prescot, Merseyside, United Kingdom Service Care Solutions Full time

    Housing Advisor Prescot, Merseyside Temporary - 4 Month Contract Full Time (37 Hours Per Week) We are seeking an adaptable, customer-focused and resilient Housing Officer to provide a high quality, Housing Management service to residents. Housing management experience is ideal but not necessary for this role. This role is responsible for the delivery of an...

  • Housing Advisor

    1 month ago


    Prescot, United Kingdom Livv Housing Group Full time

    Department: - Customer Insight- Job title: - Advisor - Housing- Contract type Fixed Term, 12-months- Reference number: - 1837- Salary: - £28,184 - £34,190- Hours per week: - 37- Closing date: - 20 February 2023**Main duties**: This role is responsible for the delivery of an on-going customer facing ‘frontline worker’ service for the Group’s...

  • Housing Advisor

    1 week ago


    Prescot, United Kingdom Livv Housing Group Full time

    Department: - Customer Relationship Management- Job title: - Housing Advisor- Contract type: - Permanent- Number of positions: - 2- Reference number: - 1869- Salary: - £30,157 - £36,583- Hours per week: - 37- Closing date: - 25 June 2023**Main duties**: This role is responsible for the delivery of an on-going customer facing ‘frontline worker’ service...

  • Processing Advisor

    1 week ago


    Prescot, United Kingdom Livv Housing Group Full time

    **Department**: - Livv Housing Group/Processing**Job Title**: - Processing Advisor**Contract Type**: - Permanent**Number of Posts**: - 1**Ref number** - 1853**Rate of pay** - £23,386 - £27,401 (pro rata’d) (£11,693 - £13,700)**Hours per week** - 18.5 hrs - Tue to Fri**Closing date** - 23 April 2023**Main duties**: This role is responsible for...


  • Prescot, United Kingdom Serco Full time

    **Serco Workforce Solutions** **To be successful in this role you’ll first and foremost need to have strong communication skills. So as well as an excellent telephone manner, keyboard, and writing skills, you’ll also need to be a good listener - someone with an empathetic and non-judgmental ear who can extract and retain information from...

  • HR Advisor

    1 month ago


    Prescot, United Kingdom MJ QUINN INTEGRATED SERVICES LTD Full time

    **Working Hours | **Monday-Friday 35 hours between 9am-5pm. **Salary | **£32,000 to £38,000 p/a depending on experience. Here at MJ Quinn we currently have an exciting new opportunity for a **HR Advisor** to join the business. This position will be based in our Head Office in Knowsley, Liverpool. **Who are MJ Quinn** MJ Quinn are an established national...

  • HR Advisor

    1 month ago


    Prescot, United Kingdom MJ QUINN INTEGRATED SERVICES LTD Full time

    **Working Hours | **Monday-Friday 35 hours between 9am-5pm. **Salary | **£32,000 to £38,000 p/a depending on experience. Here at MJ Quinn we currently have an exciting new opportunity for a **HR Advisor** to join the business. This position will be based in our Head Office in Knowsley, Liverpool. **Who are MJ Quinn** MJ Quinn are an established national...