Food & Beverage Assistant

2 weeks ago


Aird of Sleat, United Kingdom The Sonas Hotel Collection Full time

We are on the search for an enthusiastic and passionate individual to join us at **The Sonas Hotel Collection** as Food & Beverage Assistants at **Toravaig House Hotel and Duisdale House Hotel, **on the Isle of Skye**.**

This position is a fixed term contract until the 31st of October 2024.

As a Food & Beverage Assistant, you will work closely with the Food & Beverage Manager to ensure we deliver a guest experience of the highest calibre.

You will also work closely with all other hotel departments and central support functions to ensure the overall success of the business.

**We strongly recommend applicants are able to drive to ensure sufficient opportunity to enjoy all the benefits of the local area.**

**A snapshot of your key responsibilities**:

- Delivery of exceptional service to all guests of the business,
- Answering questions / queries from all guests of the business.
- Sharing local knowledge and information with all guests of the business.
- Ensuring adherence to all current legislation including but not limited to Health & Safety and Food Safety.
- Ensuring guest satisfaction in all areas of the business, and resolution / escalation of any guest concerns or complaints.
- Processing of payments in a timely and efficient manner.
- Promote a positive people culture through effective communication.

**Key requirements for this role**:

- Previous experience in a similar role.
- A passion for hospitality and a drive to grow and develop yourself.
- Fantastic communication skills.

**What’s In It For You?**
- Staff Accommodation if necessary - rates to be discussed during interview.
- Additional holiday allowance for your birthday.
- 50% food discount in all our restaurants.
- Staff rates across all our hotels.
- Access to Health Assured which hosts a wealth of informational tools and support across many areas including: financial wellbeing, mental health, exercise and heathy Eating
- Ongoing personal development with access to internal and external training programmes.

**Job Type**: Temporary contract

**Salary**: £12.00 per hour

**Benefits**:

- Additional leave
- Company events
- Company pension
- Discounted or free food
- Employee discount

Day range:

- Weekend availability

Application question(s):

- Do you drive and own a car?

**Experience**:

- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: DT - F&B



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