Sales Support Administrator
2 days ago
**Sales Support Administrator**
**£28,000 to £32,000**
**Manchester (M23 Postcode)**
**Permanent**
This exciting role is to provide an efficient support service to ensure smooth progression from order intake to despatch supporting the field-based sales team. Customer focused role working closely with the head of sales to implement standard processes andcontinuous improvement.
Main responsibilities:
- Accepting new sales orders into the CRM system and checking, then releasing to the relevant production facility
- Coordinating specification amendments with the relevant production facility.
- To check new specifications for offline modification, free-issue items and liaise with aftersales.
- Raising internal purchase orders, invoices to customers and finance providers
- Completion of documentation for completed orders including clearance notes, organizing delivery, ensuring finance is in place and despatch system is updated
- Stock management of finished goods
- Cashflow forecasting of Work In Progress & finished goods
- Weekly updating of completion plans for new orders to sales team and key accounts.
- Supporting with any administration required within the sales department, quotes, specification, creating, amending, issuing.
- Support sales team for customer visits to the site
- Supporting customer visits and exhibitions
- Minute meetings and coordinate action points as required
Experience and skills required:
- 1-2 years experience in a role of a similar nature. i.e., sales support and customer focus.
- Experience of CRM or ERP systems
- High level of IT Skills
- Good communication skills and confident telephone manner.
- Organised, flexible and able to switch priorities
- Educated to a minimum GSCE level to include Maths and English.
- Team player, able to work under pressure, and communicate well with all levels of the business.
- Must be confident.
**Benefits**
25 days holidays
Office hours - 40 hours Monday to Friday
Pension and healthcare
Excellent career opportunities for ambitious and driven individuals
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