Customer Relation Advisor

4 weeks ago


Bolton, United Kingdom The Recruitment Co Full time

We are currently recruiting for Customer Service Advisors to join our client existing team based in Bolton this will be an office based role. You will be completing 4 weeks of training before being entered onto the 4 week rota.
Our client is a well known parcel distributor and this role involves working within their Depot's Customer Service Hub
**What will you be doing?**
- Prioritise and clear the queue having contacted clients and customers to establish correct addresses / label / packaging issues
- Conduct thorough investigation of all undelivered parcels to ensure compliance and full resolution to the end customer

**Who are we looking for?**
We are looking for people with exceptional customer service skills preferably from a call centre environment.
- Must be competent with Microsoft Office
- Ability to prioritise workload & multitask
- A clear & confident communicator

The Recruitment Co is an equal opportunities employer
CCNorthwest

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.



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