Passenger Assistant, Harrogate

2 weeks ago


Harrogate, United Kingdom North Yorkshire County Council Full time

**Grade: CD**

**Vacancy Hours: 25**

**Contract Type: Permanent Term time only**

**Weekend Working: No**

**Interview Date: TBC**

**Venue for Interview: Jesmond House**

The Integrated
Passenger Transport Operations Team is responsible for the safe and efficient
use of over 80 minibuses to transport people in North Yorkshire. The team comprises
approximately 300 drivers and passenger assistants that operate at locations throughout
North Yorkshire.
The
team delivers approximately 250,000 passenger journeys per year including 20,000
wheelchair user journeys. The transport provided enables people to access schools,
day centres, learning opportunities, supported employment and other meaningful
activities in our community. We also undertake registered local bus services and
community transport journeys.

We
are looking for caring, flexible and committed people to help us provide this
transport.
You will be
responsible for the safety of passengers during these journeys and will ensure
that the passengers board and alight safely as well as ensuring that any safety
equipment is used correctly. Full
training in the use of all safety equipment will be provided.

You will need
good communication skills as you will liaise daily with the passengers, carers
and establishment staff. Experience is
not essential, however some experience of assisting in accessible vehicles or
working in a similar role would be an advantage for this position.

We have a
vacancy for an Established Passenger Assistant at 25 Hours per week on a permanent
term time only contract. This Vacancy is in the Harrogate area. The typical 25-hour week would be 7.00 to 9:30am
and 2.30 - 5pm. These hours may vary to fit the needs of our customers. The hours will be worked from Monday-Friday.
The role will involve split shifts.

Please note that the advertised salary is
the full-time equivalent rate.

We offer a
comprehensive training package including the Passenger Assistant Training
Scheme (PATS) Basic First Aid and Managing Challenging Behaviour. This
post involves access to vulnerable service users and if you were offered the
position, you will be required to undergo an Enhanced Disclosure & Barring
Service (DBS) background check.

The role will
require you to be flexible to fit in with Integrated Passenger Transport
demand.

Job Description.docx

Total Rewards brochure.pdf

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.



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