Hospitality Management Trainer

4 months ago

London, United Kingdom Get Set UK Full time

Get Set for Making a Difference to People’s Lives

We support people to make positive changes in their lives. Our creative, tailored solutions improve people’s skills, and provide guidance, motivation and confidence, job opportunities, and training to help them progress towards a better future. Underpinned by our experienced team, effective processes, strong community presence and established employer and partner relationships, we help drive people and businesses forward to a better tomorrow.

Right now we are looking to recruit a **Hospitality Management Trainer (1 day per week at our Kennington office)**

You will be designing and delivering ILM level 3 Leadership and Management training to learners based in Hospitality Organisations across the London Boroughs, primarily online but with 2 days of course delivered via face to face sessions. You will ensure that the programmes are interactive and engaging whilst adhering to Ofsted and other relevant quality frameworks. You will be providing online classroom-based workshops supported by 1:1 and group study sessions to enable learners to successfully achieve the level 3 Principles of leadership and management qualification and gaining positive career progression outcomes within their organisations.

Every day with us is an opportunity to touch lives, inspire change, and contribute to a society where everyone gets a fair chance to shine.

**YOUR IMPACT**:

- Work closely with the Operational Manager, IQA and Quality Manager to design a programme that meets the needs of all stakeholders including the regions care employers.
- Create in tandem with employers work based scenarios that challenge and develop learners’ skills and knowledge across the relevant modules
- Deliver training to the required standard to learners in groups and on an individual basis
- Set and mark assignments within the required timescales accurately
- Provide developmental feedback to learners on work set
- Ensure all learners complete work to the correct standard and within the timeframes to ensure timely completion of the course
- Maintain an effective delivery grade at each observation
- Maintain pedagogical and vocational CPD as relevant for the programme
- Ensure all delivery and marked course work is compliant with the standards set by the awarding organisation (ILM).
- Work with the lead IQA to ensure minimum referrals are received for your learners’ work - 5% is the benchmark
- Maintain accurate records of learners attendance on programme
- Ensure a retention and achievement rate of 90%
- Work with the operational lead and quality team to continuously improve the provision
- Ensure that all learners are supported throughout the programme into positive career progression outcomes

**WHO WE SEEK**:

- Proven experience in delivering Leadership and Management Training at Level 3 and above
- Commitment to providing good quality delivery and an understanding of Ofsted requirements
- Excellent communication and interpersonal skills demonstrated at all levels both internally and externally
- Organised with the ability to manage multiple tasks and priorities simultaneously.
- Must hold a management qualification at level 3 or above
- Must be qualified as a trainer at a minimum of a level 3, desirable to have an additional assessing qualification
- A background in Hospitality would be desirable but not essential

**OUR PROMISE TO YOU**:
We're here to support you as much as you support our clients. Our mission is clear: to empower, ignite opportunities, support resilience, and nurture career success for everyone.

Our workplace is dynamic, committed, encouraging, and empathetic. We believe in fostering an environment that is not just about professional growth but also personal well-being. As part of the Get Set UK team, you'll enjoy:

- Competitive salaries that appreciate your hard work and dedication.
- Comprehensive pension schemes designed for your future security.
- Healthcare packages that prioritise your well-being.
- Gym memberships to support your physical health and mental clarity.
- An inclusive employee forum where your voice is heard and valued.
- Continuous training and development opportunities to help you grow and succeed.

We are proud to be part of a team that supports local people, across local communities. Our services are developed and delivered to a standard that sets us apart from the crowd
- Get Set UK does not accept agency CVs unless specifically engaged on the role by the Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Get Set UK will consider these CVs as gifts and will not be responsible for any fees related to CVs received in this unsolicited manner._

Pay: £34,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership
- Health & wellbeing programme
- Private medical insurance
- Referral programme

**Experience**:

- delivering leadership and management training: 1 year (r

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