Senior Peer Support Worker

4 weeks ago

London, United Kingdom Brent, Wandsworth and Westminster Mind Full time

Job Advert

**Title**:Senior Peer Support Worker**

**Reporting to**: Peer Support In-Reach Service Manager

**Responsible for**: Peer Support Worker

**Salary Range**: £28,940 per annum pro rata

**Hours**: 18 hours per week

***Monday - Friday (days / hours to be agreed with Service Manager)

**Contract**: Fixed Term 30th September 2024

**Location**: Burntwood Villas Ward - Springfield Hospital - Tooting SW17
Local Mind Head Office (to attend meetings)

**Purpose of the role**:
Work as part of a team in close liaison with Oxleas (SWLSTG and SLaM) NHS Trust to provide recovery-orientated peer support to people as they transition from being a hospital inpatient to being settled in the community and living independently. This will be within a number of Wards in the boroughs of Wandsworth, Lambeth, Greenwich, and Croydon. They will work within the Local Mind Partnership (Mind in Croydon, Lambeth and Southwark Mind, Bromley, Lewisham and Greenwich Mind and Mind in Brent, Wandsworth, and Westminster).

The support will include a combination of emotional and practical support to enable the individual to adapt to the initial changes and build effective skills to manage their home and finances, connect with family and friends and pursue social or vocational interests that encourage them to get more involved in their community. Support may include mentoring, coaching, facilitating access to community activities and emotional support.

**Main responsibilities and key tasks**:

- Work closely with the Peer Support In-Reach Service Manager and Peer Support Worker to provide recovery-orientated individual support to a caseload of clients, in accordance with their support plan
- Work initially with patients on the wards and then as they transition back into the community
- Respond to any developing support needs in a timely manner. Support will be provided flexibly in response to the needs of individuals, and is expected to include both practical and emotional support
- Support clients to represent their views and interests to other professionals and signpost to advocacy services where appropriate.
- Report any concerns or safeguarding issues regarding clients’ wellbeing to the Peer Support In-Reach Service Manager
- Provide line management to the Peer Support Worker, including regular supervision and support, annual appraisals, and development opportunities
- Manage the service to ensure that contract targets are achieved and that clear action plans are developed and implemented to address areas of under-performance
- Promote understanding of the principles and practice of Peer Support and user run services amongst staff and service users within the service
- Ensure excellent communication and liaison with colleagues within Oxleas NHS Trust
- Constantly monitor the effectiveness of Peer Support in managing the mental wellbeing of clients, including through the regular use of outcome measurement tools. Constantly seeking best practice within the wider field and implementing changes as necessary
- Keep accurate records using the relevant software, database and contribute to the evaluation of the effectiveness of the service as required, to include ensuring that outcome measures, clients notes are completed and recorded in a timely and accurate way

**General**:

- Work in accordance with Mind in Brent, Wandsworth and Westminster’s Values, Aims and Objectives
- Provide a positive representation for the organisation both internally and externally, including promoting our work, and attending neighbourhood meetings and partnership events when required
- Maintain quality standards in accordance with Mind in BWW policies and procedures
- Promote positive understanding, awareness and attitudes towards mental health and dementia as part of day-to-day duties
- Be responsible for respecting and maintaining personal and professional boundaries concerning relationships with service users, volunteers, and other staff
- Work at all times to promote equality, diversity, and individual rights
- Be efficient, responsible and maintain a high level of personal organisation; keeping accurate and appropriate records and providing information for monitoring and evaluation as required
- Participate in and actively contribute to individual supervision, training, and team meetings; attend all staff meetings and organisational events as required
- Accept the need to learn from experience, to actively take part in reflective practice, to change where necessary, develop new skills and keep up to date with current practice and undertake training as directed by your line manager
- Work flexibly, including from outreach venues, lone working, and meeting clients at home, being prepared to perform other duties commensurate with the role which may include new areas of operation following consultation
- Work alongside and ensure active service user and carer participation in all aspects of work including design, implementation, and monitoring of act

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