Payroll Services Lead

7 months ago


StainesuponThames, United Kingdom ADP Full time

**ADP are hiring a Payroll Services Lead UK, Ireland & South Africa to join our growing Global HR Shared Services team**

**Location: Staines (2 Causeway Park, The Causeway, Staines-Upon-Thames, TW18 3BF United Kingdom).**

**Hybrid working 3 days in office & 2 days from home**
- Are you ready to join a company offering career advancement opportunities throughout your career journey?
- Do you have a strong background in multi-country payroll?
- Are you looking for an inclusive environment with a culture of collaboration and belonging?

**If so, this may be an opportunity for you Read on and decide for yourself.**

As a
**Payroll Services Lead UK, Ireland & South Africa**, you will be supporting "GPSS" Global Payroll Shared Services, for internal ADP associates and business for the UK, Ireland, and South Africa. In this Service and Quality focused role, you will be able to use your country specific payroll and regulatory knowledge, while collaborating with a dedicated Payroll Processing Center of Excellence, in the delivery of consistently highly accurate, timely and compliant payroll services deliverables.

In this role, you will become part of the Global Payroll EMEA Region leadership team with a focus on service and quality. You will look to establish and strengthen highly productive relationships with country and regional stakeholders, while engaging with purpose driven methodologies and approaches which seek to develop a state of continuous process improvements, a proactive mindset in the timely and accurate delivery of country products and services, establishing and maintaining an on-going state of audit readiness and risk mitigation, while continually seeking and developing innovation opportunities.

The Payroll Services Lead UK and Ireland role will also be supported by a dedicated Global Payroll team of country specifical payroll processing resources, reporting and analytics support, global tax and compliance expertise, a global payroll training academy and a quality assurance and controls team.

This position is an individual contributor role and will be based in the Staines, UK ADP location and report directly to the EMEA Director Global Payroll Shared Services.

**RESPONSIBILITIES**:
Quality Assurance and Controls
- Monitor each payroll cycle and processing activities to ensure all payroll deliverables are completed on-time and accurate.
- Accountable for leading overall payroll services operation for, through time, 5 -6 multiple countries.
- Lead post payroll review and learning sessions.
- Oversee monthly and annual submissions including P60s, P11Ds and Form 42.
- Proactively partner with Internal and External partners to cover all deliverables.
- Continually identify process improvement opportunities and oversee process improvement framework.
- Perform Standard Operating Procedures controls testing.
- Engage with Quality Assurance team in the development of country specific audit readiness game plans.

Service Engagement
- Engage as primary country point of contact for payroll related service requests, with primary goal of providing World Class Customer Service, while increasing Speed to Serve and Speed of Delivery.
- Continually identify opportunities to increase "NPS" Net Promoter Score performance.
- Actively participate in the "MDI" Managing for Daily Improvement sessions.
- Daily capture of cases for growing ADP's AVA chat bot.
- Manage country specific service and product catalog items, to ensure ADP meets all external and internal associate and business obligations.
- Responsible that all countries in scope of responsibilities are meeting and exceeding all SLA's.

Risk and Compliance
- Continually support "GPSS" Risk Awareness Raise Your Hand program, while being local program leader.
- Develop, monitor, and validate "GPSS" 2 nd -line of defense risk mitigation and Target Risk Operating Model objectives.
- Manage country Self Assurance Activities.
- Verify all country specific regulatory requirements are being followed and executed as required.
- Support and provide country specific expertise as it relates to local and regional business travel and subsequent tax compliance requirements.

Business Intelligence, Analytics and Reporting
- Produce weekly country specific weekly business intelligence reports and forward analysis and recommendations.
- Participate in "GPSS" data mining and advanced analytics program.
- Assist in the development of country specific dashboards and reporting products.
- Lead with Regional Sr. Payroll Manager Monthly Operational sessions with key stakeholders.

**QUALIFICATIONS REQUIRED**:

- Deep knowledge of UK payroll legislation as well as common payroll policies and procedures to maintain Payroll under full compliance.
- 5+ years of applicable multi-country [Ireland, Nordic countries, South Africa] payroll experience.
- 3+ years of payroll experience in complex operations.
- 1+ years of process excellence initiatives experience.
- Bachelor's Degree or its


  • Payroll Team Lead

    2 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Portfolio Payroll Full time

    About the Role**Portfolio Payroll** is a leading provider of payroll services in the Newcastle area, and we are seeking a highly skilled **Head of Payroll Operations** to join our team. As a key member of the management team, you will be responsible for overseeing the entire payroll operation, ensuring that all payroll processes are efficient and...


  • Staines-upon-Thames, United Kingdom Accent Catering Services Ltd Full time

    **HR and Payroll Assistant** **Salary**: Up to £26,000 plus performance related bonus **Location**: Based in our head office in Staines-Upon-Thames **Hours**: 37.5 hours per week - Monday to Friday **Job Type**: Permanent **About us**: Accent Catering Services are a successful, progressive and ever-growing fresh food business providing a bespoke...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Portfolio Payroll Full time

    About the Company**Portfolio Payroll** is a leading provider of payroll services in the Newcastle area, with a reputation for delivering high-quality payroll solutions to clients across various industries. We are seeking a highly skilled **Payroll Team Lead** to join our team, responsible for managing and supervising a team of payroll professionals.The ideal...


  • Newcastle Upon Tyne, United Kingdom Portfolio Payroll Full time

    Our client based in Newcastle Upon Tyne is currently recruiting in to their payroll team for an experienced payroll administrator, Processing the full end to end payroll for a portfolio of clients within a client payroll bureau. Working in a large team ofpayroll admininstrators and supported by a Payroll senior you will provide sound payroll advice and...


  • Newcastle Upon Tyne, United Kingdom Portfolio Payroll Full time

    Our client based in Newcastle Upon Tyne is currently recruiting in to their payroll team for an experienced payroll administrator, Processing the full end to end payroll for a portfolio of clients within a client payroll bureau. Working in a large team ofpayroll admininstrators and supported by a Payroll senior you will provide sound payroll advice and...

  • Payroller

    5 days ago


    Staines-upon-Thames, United Kingdom Wade Macdonald Full time

    **Payroller** **Staines (2-3 days a week in the office)** **£28,000 - £35,000** **The company** **The role** - Managing a portfolio of clients - Processing high-volume, end-to-end payroll - Query management and resolution - Manually calculate deductions, accruals, NI etc. - Update employee records to maintain accuracy - Pension submissions **What you...

  • Payroll Administrator

    7 months ago


    Newcastle upon Tyne, United Kingdom Cintra HR & Payroll Services Full time

    **Description**: Join our growing Outsourced Payroll Department as a **Payroll Administrator!** Cintra, a fast-paced and rapidly growing company, is seeking a passionate Payroll Administrator to join our award-winning organisation. With our cutting-edge software, we provide payroll solutions for over 1000 clients, and we are looking for our next outsourced...

  • Payroll Specialist

    5 days ago


    Staines-upon-Thames, United Kingdom Copperfield Recruitment Ltd Full time

    **Payroll Specialist - £28,000 - £35,000 plus bonus, excellent benefits and parking. Based in Staines, Surrey** This global organisation requires a Payroll Specialist with strong knowledge of Payroll legislation and experience completing manual payroll calculations. Duties/attributes: - Managing accurate payrolls - Experience of running payrolls from...


  • Newcastle upon Tyne, United Kingdom Cintra HR & Payroll Services Ltd. Full time

    **Description**: Cintra is a fast paced, fast growing company and our award winning software provides payroll solutions for over 1000 clients. If you’re passionate about payroll and want to join a dynamic team of experienced professionals, look no further. We strategically invest in our employees giving our workforce the learning opportunities they need...


  • Newcastle upon Tyne, United Kingdom Cintra HR & Payroll Services Full time

    **Description**: Are you looking to kickstart a career in Payroll? Perhaps you are looking to expand on your experience and gain a work based qualification. Why not join us at Cintra as an apprentice, where you will make a difference by playing an important part in supporting the delivery of a high quality payroll and pensions service. We offer a full...

  • Payroll Specialist

    7 months ago


    Staines-upon-Thames, United Kingdom ADP Full time

    ADP are hiring Payroll Specialists to join our growing Managed Payroll Services team! **Location: Staines (2 Causeway Park, The Causeway, Staines-Upon-Thames, TW18 3BF United Kingdom).** **Hybrid working 3 days in office & 2 days from home** - Are you ready to join a company offering career advancement opportunities throughout your career journey? - Do you...


  • Newcastle upon Tyne, United Kingdom Cintra HR & Payroll Services Full time

    **Description**: At Cintra our employees are at the heart & soul of our business. Our reputation has been built on our personal, friendly approach and from first contact, we aim to build a relationship of mutual trust and respect. Are you looking to kickstart a career in Payroll? Perhaps you are looking to expand on your experience and gain a work based...

  • Payroll Specialist

    7 months ago


    Staines-upon-Thames, United Kingdom ADP Full time

    ADP is hiring a Payroll Specialist to join our growing team! **Location: Staines (2 Causeway Park, The Causeway, Staines-Upon-Thames, TW18 3BF United Kingdom).** **Hybrid working - 3 days in office & 2 days from home** **Full time permanent role** - _Are you ready to join a company offering career advancement opportunities throughout your career...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Portfolio Payroll Full time

    Key Responsibilities of a Senior Payroll AdvisorThe successful candidate will be responsible for providing expert payroll advice to employees, processing payroll accurately and efficiently, and supporting other departments as needed.Key duties include:Technical skills: Proficiency in Iris systems and ExcelBureau/client payroll experience essentialSupporting...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Portfolio Payroll Limited Full time

    Portfolio Payroll Limited is seeking a highly skilled Senior Payroll Advisor to join our dynamic team in the Newcastle area.About the Role:This role requires an experienced professional who can provide technical guidance on payroll matters, using Iris systems and Excel. The successful candidate will work closely with our payroll department and contribute to...


  • Newcastle upon Tyne, United Kingdom Cintra HR & Payroll Services Full time

    **Description**: Cintra is a fast paced, fast growing company and our award winning software provides payroll solutions for over 1000 clients. If you’re passionate about payroll and want to join a dynamic team of experienced professionals, look no further. Our mission is to be the trusted partner for Outsourced Payroll & HR processing, supporting areas...

  • Payroll Specialist

    6 days ago


    Staines-upon-Thames, United Kingdom Novuna Full time

    Are you an expert with UK payroll? Do you have excellent organisation skills? Have you got experience working with spreadsheets and using Excel? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna, we care about building a better tomorrow. With a focus on sustainability, and a passion for phenomenal customer...


  • Newcastle upon Tyne, United Kingdom Portfolio Payroll Limited Full time

    Company Overview:Portfolio Payroll Limited is a leading payroll bureau based in Newcastle, dedicated to providing high-quality services to our clients. We are currently seeking a senior payroll advisor to join our established team, supporting our ongoing growth and expansion. This exciting opportunity allows you to contribute to a dynamic environment and...

  • Head of Communications

    9 months ago


    Staines-upon-Thames, United Kingdom ADP Full time

    **Head of Communications Global Payroll** **Department: ES International** **Reporting to: Senior Director, Communications, ESI (Employer Services International)** **Overview** The Head of Communications for Global Payroll will partner with the Senior Leadership teams for CSL (Celergo Streamline) and GlobalView reporting directly to the Senior Director,...


  • Staines-upon-Thames, Surrey, United Kingdom CLevelCrossing Full time

    About the CompanyCelergo Streamline is a leading provider of payroll services, dedicated to delivering exceptional client experiences through innovative solutions and world-class support.As a Senior Leader for Payroll Client Experience, you will play a vital role in shaping the future of our organization and driving business growth through exceptional client...