Team Leader

3 months ago

London, United Kingdom The Royal Parks Full time

**The Organisation**

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Team Leader to join us on a fixed-term contract from May to October at The Hyde Park Boat House, Serpentine Lido, The Regents Park Boating Lakes and The Greenwich Park Boating Lake.

**The Benefits**
- Hourly rate of £14.00
- 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service (pro rata)
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location

This is a terrific opportunity to develop your career with our historic organisation as well as having the opportunity to gain a Lifeguard qualification, if you don’t already have one

You will work in some of London’s best loved and beautiful spaces, facilitating the enjoyment of others for the entirety of the summer season

**The Role**

As a Team Leader, you will be a keyholder and operational supervisor for the boating and swimming venues across our parks.

Championing health and safety, you will provide bather and user supervision at the water-based leisure services in Hyde Park (boating), Greenwich Park (boating), The Regents Park (boating) and The Serpentine Lido (swimming).

You will work under the direction of the Operations Managers, providing operational support in all areas to ensure an exceptional customer experience

**About You**

To be considered as a Team Leader, you will need:

- To be a qualified National Pool Lifeguard and/or Open Water Lifeguard
- The ability to manage customers and resources to achieve smooth operations and a great customer experience
- The ability to manage changing and competing priorities, absorb new information rapidly and address issues
- The ability to work flexible hours

Other organisations may call this role Duty Manager, Boating and Swimming Team Lead, Operational Lead, Operational Team Leader, Operational Manager, Operational Support Team Leader, Boating Team Lead, or Swimming Team Lead. - this is used in the ops manager role. Better to say duty manager

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