Club Assistant

6 months ago


Farnham, United Kingdom The Bourne Club Full time

**OVERALL PURPOSE OF JOB**

To provide Club Members and visitors a friendly, positive and welcoming experience at The Bourne Club and to support the Club’s Aim, Vision, and Values at all times. The Club Assistant is the key link between the Member and the Club and must fulfil the role by promoting the Club’s services and delivering them using the Club’s procedures and systems. The information below outlines the principal duties related to this role and is not an exhaustive list of tasks.

**MAIN DUTIES AND RESPONSIBILITIES**:

- To support the Club’s Aim, Vision, Values and key business objectives.
- To develop a clear understanding of the range of Bourne Club Members and their needs.
- To deliver consistently high levels of customer service, promote the Club’s facilities, services and products and ensure that the Club Values are reflected in all aspects of interactions with users of the Club.
- To adhere to and support The Clubs objectives regarding equal opportunity, social inclusion and the privacy.
- To engage with Members to identify needs that could be satisfied with Club services or products and to identify new products or services that may be of interest to Members by ‘upselling’.
- To contribute to the delivery of turnover, profit and expense targets within budget.
- To manage customer feedback and complaints in a professional and positive manner and to promote and protect the Club’s reputation and image at all times.
- To carry out such other duties as may be required from time to time by the management.

**CLUB OPERATIONS**

The Member experience is extremely important to the Club.
- To carry out reception, bar and café duties as required to achieve responsive and positive levels of customer service (Over 18's only).
- To prepare and serve food and drink
- To comply with H&S and Food Handling/Hygiene requirements and maintain required records.
- To carry out housekeeping and cleaning routines to maintain Club cleanliness and presentation standards.
- To comply with H&S and maintain COSHH required records.
- Assist in the transformation of Club facilities for Club activities. (putting up or taking down tennis net, setting up or taking down chairs and tables, Etc )
- To maintain effective displays of promotional and informational materials and to promote Club services, events and facilities to meet Member needs.
- To be aware of and work towards better sustainability and wastage.
- Take part in our training programmes.
- To ensure court/programme bookings are taken in accordance with Club policy.
- To cross-check deliveries against delivery notes and store such goods securely.
- To follow opening and closing procedures.
- To effectively use the handover book.

**Job Types**: Part-time, Permanent, Zero hours contract

Pay: £10.18-£10.50 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person


  • Kitchen Assistant

    2 weeks ago


    Farnham, Surrey, United Kingdom David Lloyd Clubs Full time

    Unlock a Rewarding Career at David Lloyd ClubsWe're seeking a talented Kitchen Assistant to join our team, offering a unique blend of personal growth and professional development. As part of our culinary team, you'll have the opportunity to advance and progress through our internal training programs, shaping your future with us.A career as a Kitchen...


  • Farnham, Surrey, United Kingdom David Lloyd Clubs Full time

    Join Our Crèche TeamWe're looking for a skilled and motivated Crèche Assistant to join our team at David Lloyd Clubs.As a Crèche Assistant, you'll be responsible for creating a safe and engaging environment for our members' children, while also supporting the development of our crèche facilities.To succeed in this role, you'll need relevant early years...

  • Operations Assistant

    3 weeks ago


    Farnham, United Kingdom David Lloyd Clubs Full time

    Operations Assistant - Farnham Would you like to join the largest Health and fitness operator in Europe whilst working alongside a proud team with the passion to serve? A career with David Lloyd Clubs as an Operations Assistant is hugely rewarding. We like to think we have the best environment, the best equipment and the best people. Alongside this we...

  • Leisure Assistant

    7 months ago


    Farnham, United Kingdom Hogs Back Hotel and Spa Full time

    **The Hogs Back Hotel** **and Spa** in Farnham, Surrey is looking for a **Leisure Assistant** to join their team, supporting guests, members and hotel residents. High on a wooded ridge, the Hog’s Back Hotel’s distinctive façade has been a welcome sight for travellers on this road for generations. Step inside and the accent is on classic comfort, from...


  • Farnham, United Kingdom David Lloyd Clubs Full time

    Creche Assistant Level 3 - Farnham Would you like to join the largest Health and fitness operator in Europe with a personal development plan whilst working with a team who have a passion to serve? A career with David Lloyd Clubs as a Crèche Assistant is hugely rewarding. We like to think we have the best environment, the best equipment and the best...

  • Office Assistant

    7 months ago


    Farnham, United Kingdom 3d Leisure Full time

    **About us** 3d Leisure is a medium business in Farnham. We are professional, agile, supportive, and our goal is to Provide a working environment where people can enjoy their time with us and have the opportunity to develop and grow. Our work environment includes: - Modern office setting - Food provided **A) EMPLOYEE SPECIFICATION** **Essential**: -...


  • Farnham, Surrey, United Kingdom Sfet Full time

    Are you looking for a career in teaching that offers the perfect stepping stone to becoming an inspirational educator? South Farnham SCITT, an outstanding provider of Initial Teacher Training, is seeking confident and enthusiastic graduates to join our supportive and friendly school as Graduate Teaching Assistants.This term-time only role will provide you...


  • Farnham, Surrey, United Kingdom Sfet Full time

    About the PositionAs a Graduate Teaching Assistant, you will work under the guidance of a class teacher to provide support both inside and outside of the classroom.Targeted Interventions: Work with individuals and groups of children for tailored support.SEND Support: Provide assistance to children with special educational needs and disabilities.Pupil...

  • Club Receptionist

    2 weeks ago


    Farnham, Surrey, United Kingdom Nuffield Health Brentwood Full time

    Customer Care Professional at Nuffield HealthWe are looking for a highly skilled Front of House Team Member to join our team at Nuffield Health Farnham FWC. This individual will be responsible for delivering outstanding customer service to our members and visitors, ensuring a memorable experience for all.To excel in this role, you will need to possess...


  • Farnham, United Kingdom art-K Full time

    art-K Farnham is an art club for children aged 6 to 16 based in Farnham. Using a wide range of mediums and learning techniques, the club aims to teach children a diverse range of artistic styles as well as 3D projects. With over 40 branches across the country and 4000+ students - art-K has a tried-and-tested programme that’s proven to work in teaching...


  • Farnham, GU10, Farnham, United Kingdom David Lloyd Clubs Careers Full time

    Would you like to join the largest Health and fitness operator in Europe, working with a passionate driven team with the will to win?At David Lloyd we are enjoying a sustained period of growth which will see us open amazing new clubs in the UK and Europe. Our Assistant General Managers are people-focused and have full accountability in leading and operating...

  • Office Assistant

    7 months ago


    Farnham, United Kingdom 3D Leisure Full time

    **About us**: Our Office is occupied by numerous companies, all of which possess fantastic members of staff that are highly valued and appreciated for their individual efforts and contributions. As Office Assistant, you will provide key support to the Office Manager and a wide range of stakeholders, whilst fostering and working within a friendly office...

  • Kitchen Team

    3 weeks ago


    Farnham, United Kingdom David Lloyd Clubs Full time

    Kitchen Team - Farnham Would you like to join the largest Health and fitness operator in Europe with a personal development plan whilst working alongside a proud team with the passion to serve? A career with David Lloyd Clubs as a Kitchen Assistant is hugely rewarding. We like to think we have the best environment, the best equipment and the best people....

  • Marketing Assistant

    7 months ago


    Farnham, United Kingdom TeamSport Full time

    **Marketing Assistant Opportunity at TeamSport UK !** Are you a proactive and detail-oriented individual seeking to make a significant impact in the realm of marketing? An exciting opportunity awaits you to join our dynamic Marketing Team as a Marketing Assistant at Head Office Farnham, Surrey! **_ Role Overview:_** **_ Key Responsibilities:_** - Ensure...


  • Farnham, Surrey, United Kingdom Sfet Full time

    At South Farnham SCITT, we are committed to providing high-quality education and training to our students. As a Teaching Assistant, you will play a vital role in supporting our experienced teachers and helping students achieve their full potential.Your responsibilities will include working with individuals and groups of children for structured interventions,...

  • Childcare Team Member

    2 weeks ago


    Farnham, Surrey, United Kingdom David Lloyd Clubs Full time

    Work with Us as a Crèche AssistantA fulfilling career awaits you at David Lloyd Clubs, where you'll have the opportunity to work with a passionate team and grow through our internal training programs.We're committed to providing an exceptional service to our members, and as a Crèche Assistant, you'll play a vital role in ensuring their children receive the...

  • Culinary Team Member

    2 weeks ago


    Farnham, United Kingdom David Lloyd Clubs Full time

    **About David Lloyd Clubs**We are a leading health and fitness operator in Europe, offering a unique environment where members can work, relax or socialize with friends and family.As a Kitchen Assistant at David Lloyd Clubs, you will be part of a passionate team that delivers exceptional service to our members. You will work closely with the Head Chef to...

  • Early Years Educator

    2 weeks ago


    Farnham, Surrey, United Kingdom David Lloyd Clubs Full time

    Career Opportunities at David Lloyd ClubsWe're seeking an experienced Crèche Assistant to join our team at David Lloyd Clubs.As a Crèche Assistant, you'll be responsible for providing high-quality childcare services to our members' children, while also contributing to the smooth operation of our crèche facilities.Our ideal candidate will have relevant...


  • Farnham, United Kingdom Completely Care Full time

    We are looking for Qualified Early Years Practitioners to work in Nurseries, Pre-Schools and After School Clubs and Holiday Clubs in Farnham and surrounding areas, great rates of pay £14.50 per hour, we have on-going work staying in one site or moving around different locations depending on what you would prefer. Full time hours are available or just a day...

  • Culinary Team Member

    2 weeks ago


    Farnham, Surrey, United Kingdom David Lloyd Clubs Full time

    Culinary Excellence with David Lloyd ClubsWe're on the hunt for a skilled Kitchen Assistant to join our dynamic team! As a Culinary Team Member, you'll play a vital role in delivering top-notch service and cuisine to our members. With a passion for food and excellent communication skills, you'll fit right in with our passionate team.Your day-to-day tasks...