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Parish Engagement Officer

4 months ago

Norwich, United Kingdom Norwich Diocesan Board of Finance Full time

**Parish Engagement Officer - 35 hrs per week - full time**

**£23,479 pa**

The Parish Support Team is made up of the staff and volunteers of a charity called the Norwich Diocesan Board of Finance. The core purpose of the charity is to serve the local mission and ministry of the Church of England in Norfolk and Waveney, delivered through churches, schools and chaplaincies.

The Parish Support Team operate from Diocesan House in Easton, on the outskirts of Norwich, and travel across the diocese to undertake a broad range of services that seek to encourage, enable and empower those active in local parishes.

The Parish Engagement Officer will embody our core purpose and our care, acting as a key focus of communications with people across the Diocese of Norwich, by:

- being a welcoming, friendly, knowledgeable, and proactive point of contact whether by phone, in writing or in person
- communicating proactively with parish representatives to build relationships, offering information and guidance for onward sharing, and receiving feedback
- supporting a culture of responsiveness, accessibility, and a team approach to customer service across the whole Parish Support Team
- maximising the completeness and accuracy of data to better enable our support of those serving in parishes
- offer a high level of customer service and extend a warm welcome to all visitors, responding to all calls to the main office telephone number and signposting where necessary so that callers get a great level of customer service
- assist with the maintenance and accuracy of the data into our database
- general administrative duties such as post, meeting support, fridge and dishwasher oversight, sustaining key office supplies.

We can offer
- 25 days annual leave, plus Bank Holidays and 3 days of fixed annual leave at Christmas
- Healthcare Cash Plan (after six months).
- Contributory pension scheme
- The office base at Easton is in an attractive location benefitting from free parking with easy access to the A47, just 5 minutes from the Longwater retail park

**The closing date is 24 August 2023**

**Interview date is 5 September 2023**

**Job Types**: Full-time, Permanent

**Salary**: £23,479.00 per year

**Benefits**:

- Additional leave
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Norwich, NR9 5ES: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have a permanent right to work in the UK and can evidence this?

Work Location: In person