Junior Service Administrator

2 months ago


Hull, United Kingdom Grafton Recruitment Full time

**Service Administrator**

**Salary: £20,000 - £22,000**

**Location: Hull**

**Hours: Full-time, 40 per week, 8.30am - 5pm**

**The Role**:

- Be the first point of contact for incoming calls
- Liaise with colleagues to prioritise customer scheduling
- Contact customers to confirm Engineer availability and schedule
- Allocate Engineer work and review Engineer work reports
- Cross-reference various reports, extracting key data for reporting
- Raise purchase orders
- Order access equipment/materials when and if necessary
- Update asset registers and compliance requirements
- Any additional tasks as required by senior colleagues

**You will need**:

- Excellent interpersonal and communication skills
- A high level of attention to detail
- Good organisational skills
- Excellent time management skills, with the ability to work to deadlines
- Be proficient in MS Office, in particular Word and Excel
- Desire to learn and progress
- A GCSE level or above education


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