Customer Complaints Officer

4 weeks ago


Hutton, United Kingdom Lancashire Constabulary Full time

Lancashire Constabulary’s Professional Standards Complaints and Misconduct Team is seeking a Customer Complaints Officer to be based at Lancashire Constabulary Headquarters.
- **We offer a wide range of additional benefits such as 24 -27 days annual leave, a flexi scheme, free onsite parking, site is accessible by public transport, Local Government Pension Scheme, onsite canteen, cycle to work, memberships to staff associations, option to join the Sports and Social Club who provide an onsite gym and other sports clubs and access to many local and national employee discounts.**_
- **For further details around Benefits at Lancashire Constabulary please copy and paste the below link into your browser.**_

This post is temporary for 6 months from date of appointment.

The purpose of this role is to provide a high quality, efficient and effective service delivery to customers. To ensure compliance with all regulations, policies and procedures and national guidance in respect of complaints.

Please note, as a condition of your appointment you must undergo and pass MV and SC.

Please be aware there is a minimum 5 year UK residency required for Management Vetting.

THE CLOSING DATE FOR THIS VACANCY IS FRIDAY 4TH AUGUST 2023 AT 12:00

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

**Salary**: £22,677.00-£27,690.00 per year

**Benefits**:

- Canteen
- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- On-site gym
- On-site parking
- Sick pay

Schedule:

- Day shift
- Flexitime
- Monday to Friday

Work Location: In person

Application deadline: 04/08/2023
Reference ID: S348-23



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