Team Leader

4 weeks ago


Cwmbran, United Kingdom River Island Full time

**Description**:

- Ready to join one of the most successful fashion brands on the high street? Do you have a passion for fashion? Driven to achieve? United to win? If your answers are yes, we think you’ll love it here on the Island _
- _
- From our first shop in the remains of a North London bombsite in the 1940s, to now over 250 stores across the UK, Ireland and internationally. We are known for our stylish, affordable fashion and we like to shout-it loud._
- Our Island community is everything and we are stronger together. Every Islander counts in making fashion a force for good and we value individuality and difference. Exceptional people have made River Island a success for over 70 years. Together we will continue to do so in the years ahead._
- We are one team. We are the difference. We are River Island_
**_._**

Our Senior Sales Advisors are responsible for leading the team by setting an example of what fantastic customer service looks like. You will be responsible for converting customers in to sales and ensuring your store looks visually exciting

New team members and those less experienced will look to your for support and coaching on areas like the cash desk and fitting rooms processes.

In this role we are looking for someone who can manage the cash desk operation, including returns, the cashiers and ensuring the cash desk procedures are adhered to. You must also be able to implement the Deployment Plan and deploy staff effectively on the sales floor.

Fancy joining the Island? We can't wait to hear from you....

**_Please Note -_** To protect the health of all River Island employees, our policy is every employee must wear face coverings unless they are exempt for medical reasons. River Island have an obligation to provide a safe work environment for employees, and general legal duty of care towards our teams.

**Shift Pattern**:

- Total Hours = 30 hour - 39 hours

Temporary 3 months probation leading to permanent position.

Fully flexible

Able to work key holidays such as Xmas eve and boxing day. Able bankholidays is required.

Days will vary from 6 hour days to 8hour days, you will be required to work 5 out of 7 days of the week between the following times.

able to work 39 hours per week when needed to in other team leaders absence.

Monday 8.30 -6.00

Tuesday 8.30 - 6.00

Wednesday 8.30-6.00

Thursday 8.30-6.00

Friday 8.30 -6.00

Saturday 8.30 - 6.30

Sunday 8.30 - 4.30

**Skills Knowledge and Expertise**:
Experience in retail or customer service

experience in working as part of a team

experience in leading and motivating a team

Adapt to change

Able to work in a fast pace challenging environment with a lot of job satisfaction.

Some visual merchandising skills, not necessary, however preferable.

problem solving

**Safeguarding**:
At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values

**About River Island, Sales Advisors**:


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